Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Pembroke Pines, FL
847 Reviews
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines is your go-to destination for all new and used vehicles in Pembroke Pines, and is one of the largest CDJR dealerships in Broward County. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest Chrysler, Dodge, Jeep, and RAM vehicles for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 847 reviews
October 09, 2026
Very fast service, answering the questions precisely and providing the right answers. Also they change your appointment if you need to most convenient for you date. providing the right answers. Also they change your appointment if you need to most convenient for you date. More
by Alvaro Alba
Employees Worked With
Mr. Cruz
October 07, 2026
Horrible experience, from the advisor to the service manger they do not have any customer service. Do not care about quality control. My truck was going to be delivered without coolant. Factory paid the manger they do not have any customer service. Do not care about quality control. My truck was going to be delivered without coolant. Factory paid them plenty of money yet they don't bother to check their work. If you go you better know how to check what they did. They suck at what they do!!!! More
by John
Employees Worked With
Ly
October 06, 2026
Highly recomend Autonation on a purchase of a pre owned vehicle, well maintained and spotless on delivery. Good price and sales representative was very knowledgeable and professional. vehicle, well maintained and spotless on delivery. Good price and sales representative was very knowledgeable and professional. More
by marlene.delgado
Employees Worked With
Ashley carreo torres
September 15, 2026
My vehicle was sent here from AutoNation Chevrolet Pembroke Pines on June 19, 2026 after their team damaged my rear camera (green screen) while trying to fix speakers they'd promised to repair for fre Pembroke Pines on June 19, 2026 after their team damaged my rear camera (green screen) while trying to fix speakers they'd promised to repair for free at the time of sale. I was told they'd already called ahead to explain the situation; they had not, and I had to re-explain everything from scratch. What followed was months of inconsistent communication from my service advisor, repeated "waiting on parts" and "waiting on warranty" explanations that, when I checked directly with the warranty company myself, turned out to not fully reflect what was actually happening on their end. Phone calls to the service department routinely went unanswered, and a direct email to the service director went unanswered as well. I got my truck back on July 21st with the camera, radio, and speakers still not properly fixed (a new radio was needed and never installed), and two new issues appeared right after their repair work: spongier brakes and non-functioning TPMS sensors. I ended up paying out of pocket to fix the TPMS issue myself in September after it went unaddressed for weeks. As of today, September 15th, it has been over three months since this started and the radio/speaker and rear camera repair still isn't done, despite the selling dealership's GM approving the repair cost multiple times. This has been an exhausting, drawn-out experience, and I would not trust this service department with a vehicle again. More
by frankjstrike
Employees Worked With
Eric Heitzer, Tomas Llona, James Happel
September 11, 2026
I had gone to see Avram, my service advisor last Saturday. Avram took care of me as soon as I entered the Service Center. He explained what he thought the problem was, and sure enough he was right Saturday. Avram took care of me as soon as I entered the Service Center. He explained what he thought the problem was, and sure enough he was right. He treated me so kind and respectful, with a full explanation of everything they needed to do. He then had my car ready to go in a timely manner but not before washing it free of charge ! Avram was awesome to me from start to finish. Thanks Pal ! More
by alnegas
Employees Worked With
Avram
September 04, 2026
We had a great experience purchasing my Mercedes-Benz GLC at AutoNation Pembroke Pines. Everyone was friendly, helpful, and patient throughout the process. They took the time to answer our questions and made at AutoNation Pembroke Pines. Everyone was friendly, helpful, and patient throughout the process. They took the time to answer our questions and made sure everything was taken care of with the vehicle. I’m very happy with my new car and really appreciate the service we received. I would definitely recommend them to anyone looking for a vehicle! ⭐⭐⭐⭐⭐ More
by laurendazimgmt
Employees Worked With
Brandon Mirabal
July 29, 2026
Buckle up this is a long one For bribing skip to part 2 Part 1 Buying process not really an issue. Issue is after they have your money you become the xxxx of the earth in their eyes. Issue 1 began 2 Part 1 Buying process not really an issue. Issue is after they have your money you become the xxxx of the earth in their eyes. Issue 1 began with my check for the trade in. I traded a car worth roughly double what the new car was worth. Trade was owned free and clear. Then I financed the whole new car. With a small down payment. So I was owed the full value of my trade. This was a Monday evening. They told me the check would be ready Friday. Infact I was assured multiple times it would be Friday. Seems ridiculous to wait that long for a check when They have the car and a free and clear title. But it is what it is. I agreed. Friday rolls around the check is not ready. Shocker right? I was told Monday. Fine. Come Sunday I have a serious injury I go to the ER and I am admitted and given a fall risk bracelet and the bed alarm was on. Never felt so old in my life. I only ever seen this when grand parents are hospitalized. (I’m under 40). Next day Monday I text sales manager the check is ready and I tell him I am in the hospital but my father will go get the check. No problem he says. After my father is nearly there 1 hour drive for him I get a text saying we can’t give him the check I have to be there to get it. I begged and pleaded. Saying you promised me this check on Friday and of you saw that promise through this wouldn’t be an issue. To please make an exception. Nope they didn’t care. Said it was too much of a liability If the check got lost. Umm anyone can cancel a check xxxxxxx. At this point it was early evening so I decided to stay at the hospital. Come the morning I was advised by the medical staff not to leave that if I left it would be against medical advice. But this was a very large check and I had to go get it. So I signed my self out of the hospital. Got into my father’s car went there to get the check. Gave the guy an ear full about the xx they put me through forcing me to leave the hospital against Doctors orders. Went back to the hospital pay for another ER visit re admitted and of course got double charged for another hospital room that day. And let’s go to back to the whole liability thing they said with the check. You know the one that could be canceled if it were lost. What is a bigger liability a lost check or forcing someone that should be in the hospital out of the hospital in order to collect their money? Part 2 the bribing for good reviews. let’s start with the small bribe. While this first part is certainly unethical you do see this kind of thing once in awhile. This will affect reviews you see in places like Google. And why you shouldn’t trust all the 5star reviews you see. They have signs up all over offering a free set of floor mats for a 5 star review. I choose not to participate in this bribe. The large bribe and where they xxxxxx me off for the second time. Jeep emails you asking to fill out a survey of your experience with the dealer. Even though I was already very angry with them I choose to ignore it. I was just way too busy at the time. A few weeks go by after that survey arrived and I get a text from my sales rep. Offering two free tanks of gas if I fill out that survey with a perfect score. I was specifically instructed that when I see the question that says if anyone from the dealer contacted me or mentioned this survey I need to say no. I did exactly as instructed. After all we all know how expensive gas is. And if they are willing to spend that much on a survey they must be desperate. Moving on survey is done and a few days later I’m low on gas and happened to be about half way there anyways. So I go by no problem I got my free tank. Several weeks go by when I needed gas and I had some time on my hands. So I didn’t mind taking the 40 min drive down there. I gave my sales rep a heads up I was coming he said to come on in. This was his opportunity to say now isn’t a good time for xyz reason without pissi can’t write more More
by Danielj06
Employees Worked With
Alex and Julio
