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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

Pembroke Pines, FL

Overview
Reviews
Vehicles
4.2
721 Reviews
Call Dealership (877) 435-9016

13601 Pines Blvd

Pembroke Pines, FL

33027

Directions

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Showing 721 reviews

June 13, 2023

Kristen was very helpful and she pushed to get me in and out! Really good person. More

by akatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Gomes
Report | Print
Jun 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

We are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

Helpful
June 12, 2023

Excelente servicio, muy buen ambiente de trabajo. Jesús y el señor que le brinda servicio a los clientes, buscándolos y llev. More

by rogelioalberti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatriz Perez
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Jun 16, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. Gracias de nuevo por la reseña!

Jun 16, 2023 -

rogelioalberti responded

como le dije estoy muy feliz con el servicio y tambien con su general manager Frank persona profesional y te atiende como familia y mi vendedor estrella Felix Ruiz

Helpful
June 10, 2023

Excellent service, Ernesto was amazing , he help me a lot every one is good there More

by milynoe30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernesto
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Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 09, 2023

They did the work that I needed in a timely manner. The service advisor took the time to help me with all the things that needed on my vehicle. More

by duker56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Luetjen
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Jun 14, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 15, 2023 -

duker56 responded

Thanks for getting my car in great shape.

Helpful
June 07, 2023

Excelente servicio, muy buen ambiente de trabajo. Jesús y el señor que le brinda servicio a los clientes, buscándolos y llevándolos. De verdad, me sentí en casa esta vez. Todo fue rápido y preciso. More

by Maria Alejandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus.
Report | Print
Jun 11, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

María, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Nuestro equipo se esfuerza por brindar una excelente experiencia, y nos complace que haya descubierto que este es el caso durante su visita. Si tiene más necesidades o preguntas, ¡comuníquese con nosotros!

Helpful
June 02, 2023

I made an appointment for routine oil change and still had to wait 4 hours. The waiting area is in between the parts and service counter, very small inconvient and uncomfortable. More

by pon_lo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remember
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Jun 06, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 446-8775. We hope to hear from you.

Helpful
June 01, 2023

Great costumer service, understood what I was looking for and were able to accommodate in every way possible More

by Josea1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Perez
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Jun 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 01, 2023

Very professional and what they said was the exact to the results Thank You again More

by shawncarey62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beatriz
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Jun 05, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 31, 2023

Stan took care me in the whole purchase process of my 2023 Durango Hellcat. I would strongly recommend Autonation Chrysler of Pembroke Pines and Stan ad my salesman. More

by Rsolis305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan
Report | Print
Helpful
May 29, 2023

Went in to get my car serviced. After being told various time frames to expect my car back, I never received any calls. Had to pester to get any word back. My issue was never fixed. More

by KEGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin, Matthew
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Jun 01, 2023 -

AutoNation Chrysler Dodge Jeep Ram Pembroke Pines responded

Hi, we are deeply disappointed by your experience at AutoNation Chrysler Dodge Jeep RAM Pembroke Pines. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (954) 446-8775 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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