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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Pembroke Pines, FL
768 Reviews
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines is your go-to destination for all new and used vehicles in Pembroke Pines, and is one of the largest CDJR dealerships in Broward County. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest Chrysler, Dodge, Jeep, and RAM vehicles for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 768 reviews
July 17, 2023
Horrible customer service. A 3 hour labor warrantied job will take a minimum of 2 weeks. The service advisor does not answer his phone and apparently only communicates through A 3 hour labor warrantied job will take a minimum of 2 weeks. The service advisor does not answer his phone and apparently only communicates through text. Consider this a lesson learned on my part: I won't be getting a service job or buying a car there again. Update- 7/11/23, vehicle still not ready. Will be atleast 5 more days! .. all this for a radio and an a/c sensor. I have no words to describe how poorly this has been handled. We've spent more than $1000 on a rental car while the truck sits there not being worked on and all we get in return is no communication and excuses for the dealership. The G.M. kindly called me on 7/13 and amazingly my vehicle was ready to pick-up on 7/15. Overall horrendous experience for the customer. More
by D.l.
Employees Worked With
No names as to respect their privacy
July 07, 2023
Got me in for service when I needed an oil change. Very nice and knowledgeable service rep. Stayed in contact with me throughout the duration. Washed my truck. Very nice and knowledgeable service rep. Stayed in contact with me throughout the duration. Washed my truck. More
by AXJackson
Employees Worked With
Kristen Gomes
July 04, 2023
Jesus was professional and he explained everything to me on the front end, and a very clear and concise manner. His attention to detail was superb. on the front end, and a very clear and concise manner. His attention to detail was superb. More
by rpgach
Employees Worked With
Jesus, Sammy
June 29, 2023
I was sent an email certifying to bring my Jeep for the steering damper recall. I even got a call from the dealership. It’s I brought my car to the dealership, the manager, Jesus Martinez totally ignored m steering damper recall. I even got a call from the dealership. It’s I brought my car to the dealership, the manager, Jesus Martinez totally ignored my presence as I was the only customer at the desk. One of his employees decided to address me and he was quick to distract her with some computer nonsense. Another customer came in and he was very attentive to the customer while I was still waiting for assistance. After spending 25 minutes in the service center, I learned that they did not have the parts available to fix May car. No apology or promise was offered. I simply had to get my keys and leave. More
by Dominique
Employees Worked With
Some young lady
