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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Pembroke Pines, FL
826 Reviews
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines is your go-to destination for all new and used vehicles in Pembroke Pines, and is one of the largest CDJR dealerships in Broward County. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest Chrysler, Dodge, Jeep, and RAM vehicles for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 826 reviews
July 06, 2022
Jose Diaz and Anthony went above a beyond to help us get the best deal for our trade in, and to get us the best price for our Cherokee. The process was pretty quick and painless! the best deal for our trade in, and to get us the best price for our Cherokee. The process was pretty quick and painless! More
by vjmerino09
Employees Worked With
Jose Diaz, Anthony
July 05, 2022
Thank you to Juan for being an amazing service advisor. He was able to resolve my concerns as quickly as possible with the rest of the team, and get me back on the road in no time. Also the complimentary p He was able to resolve my concerns as quickly as possible with the rest of the team, and get me back on the road in no time. Also the complimentary pickup and drop-off is a huge benefit when working with Auto-Nation Pembroke Pines. More
by Compass-K
Employees Worked With
Juan - Service Center
July 04, 2022
Dejé mi carro en el servicio porque tenía problemas con una puerta y la pantalla del tablero, tardaron 9 días en hacer el diagnóstico, todo ese tiempo estuve con un carro rentado que yo pagué. Después por una puerta y la pantalla del tablero, tardaron 9 días en hacer el diagnóstico, todo ese tiempo estuve con un carro rentado que yo pagué. Después por fin hicieron el diagnóstico y me dieron un carro rentado que traje por casi 10 días que era el tiempo en que me iban a tener mi carro listo. Cuando fui a recoger mi carro resulta que el problema de la puerta no lo habían arreglado, abrí la puerta y ya no la podía cerrar, cuando regreso a reclamar resulta que los mecánicos “arreglaron la puerta que si servía y no la que no servía. Ahora tengo que esperar 30 días más hasta que les llegue la pieza que se necesita para la puerta. Si tienen mucho trabajo porque no contratan más personal? Contraten personal calificado que si sepan lo que hacen. Tardaron mucho tiempo en entregar un carro que al final no arreglaron bien, hay muchas quejas de ustedes en las opiniones en google. Tienen que mejorar la calidad y trabajo. No contestan ningún teléfono. I left my car in the service because it had problems with a door and the dashboard screen, it took 9 days to make the diagnosis, all that time I was with a rented car that I paid for. Afterwards, they finally made the diagnosis and gave me a rented car that I brought for almost 10 days, which was the time when they were going to have my car ready. When I went to pick up my car it turned out that the problem with the door had not been fixed, I opened the door and could no longer close it, when I returned to claim it turned out that the mechanics “fixed the door that worked and not the one that did not work. Now I have to wait another 30 days for the part needed for the door to arrive. If they have a lot of work, why don't they hire more staff? Hire qualified personnel who know what they are doing. They took a long time to deliver a car that in the end they did not fix well, there are many complaints from you in the opinions on google. They have to improve the quality and work. They don't answer any phones. More
by FB
Employees Worked With
I don't know the names
July 02, 2022
Excellent service. Both salesman and finance guy stayed late on a Sunday Evening to finish deal. Thanks to Bobby Elias and Roy Rogers for their help and patience. Also Both salesman and finance guy stayed late on a Sunday Evening to finish deal. Thanks to Bobby Elias and Roy Rogers for their help and patience. Also dealer fees and all prices were up front. No hidden extras. I got a fair price for my trade also. I’ve been to many dealers that want to add all kinds of extras at the last minute my contract looked exactly how it was negotiated I would definitely use Autonation Pembroke Pines again. Love the 22 Jeep Grand Cherokee WK Laredo X. More
by Cwidle
Employees Worked With
Bobby Elias and Roy Rogers ? Yes Roy Rogers 😎
July 01, 2022
The experience was difficult and frustrating. The lack of communication by the entire staff, particularly throughout the various delays with parts was absolutely unprofessional and unacceptable. The lack of communication by the entire staff, particularly throughout the various delays with parts was absolutely unprofessional and unacceptable. My vehicle was there for over 4 months. Eventually I needed to physically visit the service center in order to speak with someone due to the unreturned calls and poor follow up. Fortunately Daryl was willing to sit with me and help me to resolve the issue. He personally ensured communication from that point forward and assisted with furthering the completion. Daryl was great! I absolutely could not recommend anyone here. More
by Okoro1914
Employees Worked With
Beatrice, Freddie, Daryl
