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AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
Pembroke Pines, FL
773 Reviews
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines is your go-to destination for all new and used vehicles in Pembroke Pines, and is one of the largest CDJR dealerships in Broward County. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest Chrysler, Dodge, Jeep, and RAM vehicles for sale, to our extensive used inventory, AutoNation Chrysler Dodge Jeep Ram Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 773 reviews
March 31, 2022
I am totally dissatisfied with the quality of service I have received at the service department at Autonation CDJR in Pembroke Pines. I had my 2015 Ram eco diesel there for over a month in January due to have received at the service department at Autonation CDJR in Pembroke Pines. I had my 2015 Ram eco diesel there for over a month in January due to my battery getting drained. I had to purchase a brand new battery for $240 so that they could diagnose the problem. The diagnosis was that the rack and pinion shorted and was causing the battery to drain. Now here I am again with a drained battery and my truck back in the shop. I was told by the assistant service manager Mathew that it could take up to a week until they get to it to diagnose it. When I took it in January my extended warranty was still good, but now it expired since I went over the miles. To me it could be only 3 things wrong here. Either the battery is defective, the part they replaced is defective or it was misdiagnosed. It would be quite a coincidence that now there’s something else draining the battery. I have lost my patience with the situation. I am down to one vehicle again last time I had to miss work in order to take my wife to her cancer treatments and now I’m facing the same issue again. This is totally unacceptable that this is a reoccurring issue and that they cannot expedite the diagnosis. I will not recommend this service department to anyone. More
by prunaa
Employees Worked With
Matthew Luetjen, and Daryl Jones
March 30, 2022
I went to have a recall repair on my Jeep Grand Cherokee Laredo. At first agents were in doubt what should they do. Then Jesus (a persona at the counter) offered help and yes he did! My only observation is Laredo. At first agents were in doubt what should they do. Then Jesus (a persona at the counter) offered help and yes he did! My only observation is that the Jeep stayed a whole week and I had no info for days. More
by jalbertocedillo
Employees Worked With
JESUS
March 27, 2022
This was my first visit at the dealership and and hopefully the last, even though it's the closest. I own a Dodge and a Jeep and came in for regular maintenance: oil change, tire rotation and engine hopefully the last, even though it's the closest. I own a Dodge and a Jeep and came in for regular maintenance: oil change, tire rotation and engine filter change. Once I got my vehicle back, tires were not rotated. I have a rim rash and knew that immediately (was on the same axle and side). Even though they denied it, did get the rotation done after all. Service is extremely slow, I was there for over 2.5 hours. Two days later low windshield washer light came on and I payed for that too. Most dealerships run vehicles through the car wash, but not at this location. Good news, engine filter looks new, hopefully they changed the oil. All of this for $238.15!!! Not good for business to say the least. More
by mariuskupstas
Employees Worked With
Name on RO incorrect
March 26, 2022
Excellent customer service. Had an amazing experience. Loved Fernando our salesman. He took his time with us and made sure we had a great experience. Had an amazing experience. Loved Fernando our salesman. He took his time with us and made sure we had a great experience. More
by Mari Rubí
Employees Worked With
Fernando
March 25, 2022
Had an awesome time with Jose Rojas! He was calm, patient, diligent, so so inviting and the whole dealership was spotless! Loved how quickly the process went. Had a great encounter and t He was calm, patient, diligent, so so inviting and the whole dealership was spotless! Loved how quickly the process went. Had a great encounter and talk with Grace and was able to leave with my new car! Thanks so much!! More
by kklejman
Employees Worked With
Jose Rojas and Grace
