AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

Took my car in on Jan 3 2022 for an oil change and for them to check transmission because transmission jerks going into second gear. Of course they did not find anything,(which every dealer says if there them to check transmission because transmission jerks going into second gear. Of course they did not find anything,(which every dealer says if there isn't a code showing) but returned my car on Jan 27 2022. So it took them approximately 4 weeks to do nothing and tell me they couldn't find anything. Bad customer service! More

Nice ,beautiful,espectacular las personas que trabajan día a día le dan el frente y le resuelven las inquietudes a nosotros los clientes. día a día le dan el frente y le resuelven las inquietudes a nosotros los clientes. More

professional, educated, diligent, discreet, wonderful, concise, specific, entertaining, good, hygienic, responsible, friendly, conciliatory, fair, reliable. concise, specific, entertaining, good, hygienic, responsible, friendly, conciliatory, fair, reliable. More

Easy to schedule an appointment. The service was great, the car was ready in less than a hour. the car was ready in less than a hour. More

Excellent dealer, the team service very nice and enthusiastic to resolve any problems.. Efficient dealer enthusiastic to resolve any problems.. Efficient dealer More

I purchased a 2020 Jeep Gladiator in November 2021 and shipped it to the Virgin Islands. The Jeep has less than 1,000 miles and it had to go straight to the dealership here. It came with the engine ligh shipped it to the Virgin Islands. The Jeep has less than 1,000 miles and it had to go straight to the dealership here. It came with the engine light on and I'm still waiting to drive it. The first salesman was uninterested in the sale and was charging 2,000.00 more than I purchased it for. We went back the following day and met Stan Morton. He was excellent in making sure the purchase and shipping went smoothly. I called Stan when I picked the truck up from the dock and stated that the engine light was on. He stated it wasn't on when it was shipped. The truck shut down while driving and I drove it straight to the dealership. I'm still waiting for a part. It's a bummer to have bought a vehicle and can't drive it. More

Horrible service at the service department. Made an appointment for 8:30am to check out engine light - code was for a malfunctioning oil pressure sensor. For my car, the standard time to complete the r appointment for 8:30am to check out engine light - code was for a malfunctioning oil pressure sensor. For my car, the standard time to complete the repair is 2 hours. Throw in another hour for diagnosis (which I already provided, but got to let them do their own)...a total of 3 hours. At the end of the 2nd day of not hearing from them, spent about an hour trying to get in touch with them...emails, texts, phone calls. Got hung up on 3 times, transfered to a voice mail that was full and not taking any more messages, and then waiting on hold for 30 minutes, I finally got the information at 6:30pm (they close at 7) that the repair was finished. Too late to get there and pick it up. This is the 3rd service there and each time it is something like this...work is good but the customer service aspect is horrible. At my work, if I treated customers or other people like this, I would be fired instantly. More

The attention and service was great. Even the items in question, were checked and verified. Very satisfied with the service and every visit. question, were checked and verified. Very satisfied with the service and every visit. More

Andre and Luis were great. They were very patient with me, answering all my questions and concerns. The price was the best that I came up with, no dealer add on charges like other dealers I visited. I'm me, answering all my questions and concerns. The price was the best that I came up with, no dealer add on charges like other dealers I visited. I'm seeing quite a few bad reviews for service. I hope these issues are addressed promptly! More

I have NEVER had an experience like I did at this Auto Nation. The whole team was so graceful and sweet. I literally WALKED OUT of another dealer because they were not transparent with me and just plain s Nation. The whole team was so graceful and sweet. I literally WALKED OUT of another dealer because they were not transparent with me and just plain sharks. Galo and Grace were so great to us and so patient. We left with our new family car in just a couple hours. I HIGHLY recommend this dealer. Just great customer service all around. More