AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

Not my first rodeo with Pines, certainly won't be my last. I'd rather spend a bit more on whatever's needed and have the 'o.e.m.' folks do it all. Matt, Jesus, Beatriz and everybody on site are "teh b last. I'd rather spend a bit more on whatever's needed and have the 'o.e.m.' folks do it all. Matt, Jesus, Beatriz and everybody on site are "teh bestest evah" ! The new text-message vehicle status thing is gonna work out for them. More

Not even sure if the automobile was serviced. Fluids were not filled (topped off) no paper lining or plastic lining (when someone services car) inside automobile. Car was not washed off. Just left with an un not filled (topped off) no paper lining or plastic lining (when someone services car) inside automobile. Car was not washed off. Just left with an untrustworthy feeling if they even looked at the car. They told me 3-4 hours time and they would call or text me to let me know automobile was ready. After about 5 hours I called and that’s when I was told the automobile was ready for pick up. I am going to take it to another Jeep dealer or someplace to have automobile double checked. More

I love the service advisors, all though I have a new vehicle I've come several times to the dealership. Beatrice and Matt have made it pleasant every time. I must admit the dealership needs more help in vehicle I've come several times to the dealership. Beatrice and Matt have made it pleasant every time. I must admit the dealership needs more help in the back, it shouldn't take 9:30am until 4:30PM to replace two tires that were in stock. Once again your advisors are outstanding, but if you don't get more help in the back it want matter about the (A) team up front. More

Best Salesman and Financial Manager.Very fast Service, Best Salesman and Financial Manager. Very fast Service, no pressure and very attentive. I will be back again and I recommend them Best Salesman and Financial Manager. Very fast Service, no pressure and very attentive. I will be back again and I recommend them More

I wish I could rate my experience as good as I like the service advisors but this visit was far from being a good experience. Nobody called me about the status and I tried to reach by phone the advisor to service advisors but this visit was far from being a good experience. Nobody called me about the status and I tried to reach by phone the advisor to no avail. I had to drive back there only to see y vehicle up on the rack in another part of the dealership and when I went to service dept that were unable to tell me what was happening and the status and my advisor was nowhere to be found. Bottom line I had to leave and come back right before closing to sign the paperwork and paid. I got home and upon review of the paperwork realized I had been way overcharged for the service and the recall work which was the reason I brought the vehicle there in the first place was not performed with no reason given or explanation to me. I had to go back twice to get my refund for the overcharge which was just under $200 for work that was already covered and bill for a tire rotation when I had new tires which i bought myself installed. How does a company bill you to install new tires and also bill for a tire rotation? Ridiculous! There is a sign in front of each advisor with a name and number to call for any issues etc and I called that number three times finally leaving a message and never received any call back. HORRIBLE EXPERIENCE and will not use this dealership again. I will go to University Dodge Jeep Ram instead as they are privately owned and take pride in looking after their customers. More

Great customer service from Daryl , he took real good care of me and my car . Always keeping me informed and gave me the best price in town . Thank you care of me and my car . Always keeping me informed and gave me the best price in town . Thank you More

Stan our sales rep was professional kind and to the point. He showed us the car we liked, in this case a Jeep Wrangler, he put the numbers together and matched our budget. The process was simple and fa point. He showed us the car we liked, in this case a Jeep Wrangler, he put the numbers together and matched our budget. The process was simple and fast and I highly recommend that if you are buying a car to to Auto Nation pembroke Pines and ask for Stan. Rafhael More

It’s funny to see how bad they are. They are the best at giving the worst customer service. No respect at all, and they laugh at you. Avoid Autonation jeep service giving the worst customer service. No respect at all, and they laugh at you. Avoid Autonation jeep service More

I originally went next door and the dealer was so rude so I just got up and left, as soon as I walked into this dealership, It felt so good. The entire team was extremely nice and Fernando (hope I spelled it I just got up and left, as soon as I walked into this dealership, It felt so good. The entire team was extremely nice and Fernando (hope I spelled it right) was amazingggggg. Left with a beautiful car ! Definitely coming back More