AutoNation Chrysler Dodge Jeep Ram Pembroke Pines

The best dealer in Pembroke Pines! ! Both service and vendor sides has an excellent customer service. ! Both service and vendor sides has an excellent customer service. More

Excellent customer service. Professional. Timely service. Courteous service representatives. Clean and comfortable waiting area for customers. Professional. Timely service. Courteous service representatives. Clean and comfortable waiting area for customers. More

Very good. Car was ready when promised. Did not cost much to fix. Provided shuttle home. Car was ready when promised. Did not cost much to fix. Provided shuttle home. More

No good customer service, take to long to receive the car and doesn’t know about the services and doesn’t know about the services More

The dealer is great service department is great Beatriz Perez is great she’s a keeper She’s very professional and good. Attitude she’s an asset to your company I’ll be coming to you as long as I own my Perez is great she’s a keeper She’s very professional and good. Attitude she’s an asset to your company I’ll be coming to you as long as I own my dodge 1500 More

Great service and very knowledgeable about their vehicles. They make sure that you are satisfied. vehicles. They make sure that you are satisfied. More

This really is a great place to buy a new or used car, they do a really good job at trying to place the customer. they do a really good job at trying to place the customer. More

They always on time very friendly also make you feel at home with some good coffee and make sure I get good deals , my faves place home with some good coffee and make sure I get good deals , my faves place More

I had an excellent experience with my service advisor Beatriz great service and on time Beatriz great service and on time More

There were several problems: I traveled 190 miles to make this purchase and things were going well until the dealership finance manager insisted that I needed the VIN# of the vehicle I was purchasing on a my this purchase and things were going well until the dealership finance manager insisted that I needed the VIN# of the vehicle I was purchasing on a my current insurance policy or else I could take the vehicle off the lot. They did not tell me this in advance.Since it was on Saturday I was unable to contact my insurance broker to add the VIN# to my current policy. The salesman however advised I could contact a friend of his to start a new auto policy and get the car off the lot and I could cancel the policy in 3 days. Since I needed the car I took out a new auto policy which included a deposit and completed the purchase. When I returned home I went to my insurance broker who told me that the a new insurance policy was not necessary but was a duplication of my existing policy and he sent a cancellation notice to the agent who issued the new policy. I am still trying to obtain the deposit a gave to the agent and the insurance company. The second issue is the salesman never mentioned that this vehicle's sunroof had a leak problem and had stained the headliner in rear left compartment area. This fact should have been disclosed when I first asked about the car. I am taking the car to a local dealership to check the sunroof issue. Finally after having the car for about a week I found insects crawling over my car hood and I called in an exterminator who stated they were "crazy ants" and had been the car a while. The exterminator treated the car for $125 and hopefully this will solve the problem. Bottom line this dealership has treated me unfairly by by not disclosing the insurance requirement "before" I came down and by not disclosing the sunroof leak and bug problem. I would proceed with caution with this dealership. More