AutoNation Chrysler Dodge Jeep Ram Roseville
Roseville, CA
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Gret selection, staff and the whole experience was very pleasurable. I mean, buying a car can be a pain in the butt except for here. The folks are a testament to the company. pleasurable. I mean, buying a car can be a pain in the butt except for here. The folks are a testament to the company. More
I rate this dealership 10/10. They provide good customer service. They take well care of you. My family and I went and bought my first car. The person who assisted my family and I They provide good customer service. They take well care of you. My family and I went and bought my first car. The person who assisted my family and I was George. He allowed my partner to test drive the vehicles to get a feel of it before purchasing it. Also, gave us different options of cars to choose from. He worked on trying to get me a super good deal on my dream car, which he did. My parents are planning later purchasing a truck from there. We loved overall the experience at Autonation and getting helped my George. More
Excellent experience with Jonathan De La Cruz! ! Bottom line is that Jonathan delivered when other dealers could not, so he earned my business. I would definitely buy from him again. Pricing was ! Bottom line is that Jonathan delivered when other dealers could not, so he earned my business. I would definitely buy from him again. Pricing was upfront, clear, nothing hidden and timely. This was a huge initial hangup I had with several OTHER dealers during my search. This allowed us to close the deal remotely within two hours. Other dealers had left me stalled out waiting for pricing or not attentive all together. Jonathan was the opposite. I travelled the next day to pickup the vehicle and everything went perfectly! Jonathan had the vehicle ready and waiting upon my arrival. More
Sales team great had issues with vehicle 2 days in got back to service they gave us a loaner jeep to drive but lack of communication from service dept nobody knew what was going on always telling us the back to service they gave us a loaner jeep to drive but lack of communication from service dept nobody knew what was going on always telling us the service writer handling our vehicle was off we had to wait till next day to talk 3 calls 2 visits no answers 2 weeks later got car back to find out they didn't take care of all my wife's concerns customer service isn't what it used to be Positive is we got a great vehicle we will be taking to a different dealer for future repairs an services More
I had a very pleasant experience working with George Moreno. He guided me through the purchase of my new vehicle. I would recommend this dealership and George Moreno for sales. This has been by far the Moreno. He guided me through the purchase of my new vehicle. I would recommend this dealership and George Moreno for sales. This has been by far the best vehicle experience I have had. More
Unfortunately, all good things come to an end. Since my service writer Don H. retired the service department has diminished to a dealership I will no longer come to. My Charger has no way to adju Since my service writer Don H. retired the service department has diminished to a dealership I will no longer come to. My Charger has no way to adjust the rear alignment and now because of it I'm wear through tires. How is it when a vehicle is built and something that is not adjustable and is not performing as designed, not be a manufacture defect? So what I took from Daniel D. is Dodge sells defective vehicles and that is OK with him. Moreover, I purchased a PREMIUM Auto Nation extended warranty that was to be a bumper to bumper warranty but not does not cover the this issue. It was to extend the manufacture warranty that covers everything under the shell of the vehicle including electrical to 125000 miles. I know it doesn't cover paint and general wear and tear on the outside of the vehicle but everything underneath was to be covered. That is obviously false. It was my intent to purchase a new 2500 diesel truck but for the fact they do not stand behind their warranties or their word, I have decided to start looking at the GMC. I would really reconsider buying any dodge at this point and for sure not for Auto Nation in Roseville. More