AutoNation Chrysler Dodge Jeep Ram Roseville

Very easy to deal with and great people, very knowledgeable about what they do and what your vehicle needs knowledgeable about what they do and what your vehicle needs More

Customer service in the service dept is horrible! ! No communication! Even the service manager doesn’t communicate well. It took us several months to get an issue fixed. First time they said the issue ! No communication! Even the service manager doesn’t communicate well. It took us several months to get an issue fixed. First time they said the issue was fixed, drove off the the an hour later the engine light was back on. They lie when they say to bring back in and they’ll fix it that day in a couple of hours. Also when bringing the vehicle out to me they parked it surrounded by other service vehicles. I couldn’t safely risk squeezing it in between two cars, so had to drive it myself around the dealership & tons of other service vehicles. I still had to maneuver around trucks and get through tight areas. Tacky! Nope not coming back again. Went to a different dealer and it was fixed (under warranty) right after the part arrived in within a few days with wonderful customer service! More

Don was the agent assigned to me. He really knows his job! I'll return because of his expertise. This is a service team that I trust. He really knows his job! I'll return because of his expertise. This is a service team that I trust. More

Had a great experience buying a new, factory ordered Jeep. Professional, and gave me frequent updates at every step of the manufacturing and shipping process. Once it arrived, they explained everything Jeep. Professional, and gave me frequent updates at every step of the manufacturing and shipping process. Once it arrived, they explained everything thoroughly and I had a great buying experience. Would highly recommend. More

John Avitia was my Service Rep. , he did an excellent job at taking care of everything that needed to be done in order to get my car repaired. , he did an excellent job at taking care of everything that needed to be done in order to get my car repaired. More

Service from advisor was great Drop off car after hours is very convenient It takes a long time to get a scheduled appointment It is expensive to get work done They are thorough in doing diagnosis is very convenient It takes a long time to get a scheduled appointment It is expensive to get work done They are thorough in doing diagnosis More

Fast service friendly and well informed service adviser. Truck ready when I was told it would be. Truck ready when I was told it would be. More

Great sales experience - the salesperson Dakota was very responsive, as was his manager. They made the purchase experience smooth and easy, and were communicative throughout. Everything was transparent and responsive, as was his manager. They made the purchase experience smooth and easy, and were communicative throughout. Everything was transparent and straightforward. This is how every dealer should operate. More

My tire was not holding air. I have coverage for them. When the tire came in we took it back and Kerry was fabulous. Took us right in and had us out in very little time. He a I have coverage for them. When the tire came in we took it back and Kerry was fabulous. Took us right in and had us out in very little time. He always makes me feel like his services are for my benefit. Makes me glad I paid for the warranties. More

Professional, Courteous, Honest, Helpful, Friendly. I would gladly recommend this dealership to my closest friends and family. I would gladly recommend this dealership to my closest friends and family. More