AutoNation Chrysler Dodge Jeep Ram Roseville

I had the most wonderful experience with Autowest Dodge. They made my car purchase so pleasant. I walked out in 1 hour plus with the most beautiful Dodge Callibar ever. I would highly recommend this deale They made my car purchase so pleasant. I walked out in 1 hour plus with the most beautiful Dodge Callibar ever. I would highly recommend this dealership to anyone who would like to experience what I did. The staff is wonderful, Steve D was the greatest , Eric was wonderful, Paul ( finance) the greatest, and the GM (Jim) above and beyond. "Autowest Dodge" ROCKS! Sincerely, Kim R More

Wanted to say it was great working with Paul! Very professional, and creative (goes with the entire team) with getting me into the vehicle I wanted at a solid price that I could walk away feeling good professional, and creative (goes with the entire team) with getting me into the vehicle I wanted at a solid price that I could walk away feeling good about. When it became apparent that the dealership did not have the car/color I wanted with the options I preferred, they worked with another dealer to get me the car to match my bottom line pricing with the options I wanted. Creativeness,excellent prices, and customer service, etc. is what will keep be coming back for more. Before I even headed to the dealership, Paul provided me with several different quotes to give me an idea of pricing so I could compare that to my budget. This step allowed me to complete my research and analysis to proceed with leasing a NEW car. Being a Mercedes and BMW owner for years, I'm very happy to buy American and love my 300c. Thanks again Paul! More

I cannot say enough about how great I was treated at I cannot say enough about how great I was treated at Autowest Dodge. Not only did I get crazy money for my trade-in, but I got a brand new 2011 4x4 1 I cannot say enough about how great I was treated at Autowest Dodge. Not only did I get crazy money for my trade-in, but I got a brand new 2011 4x4 1500 Ram for about $10,000 less than I expected to pay! I was fully expecting to leave there without my wallet and in the vehicle I wasn't digging, But that whole outfit really went the extra mile for ME, not them. I felt that I was really befriended by the time I left there, I even am going to try and hire some of their family because the apple doesn't fall far from the tree. I have bought my third Dodge from this very lot, and it seems to get better and better. Thank you Paul and Jim and the real sweet lady in finance who was heading to the Bahamas, I owe it all to you. I am just so fortunate to have that desired taste for Dodge and Chrysler vehicles. Again, I recommend if you are looking or just curious go over there, look what clicking around on the internet got me... my dream truck and it's way affordable. Thanks, Chris Chilson More

They are wonderful, got me more than expected. Great and They are wonderful, got me more than expected. Great and friendly staff always smiles. I told them what i wanted and he did not stop till figured ou They are wonderful, got me more than expected. Great and friendly staff always smiles. I told them what i wanted and he did not stop till figured out something i would like. I have gotten two cars from AutoWestDodge and will continue to buy cars from them will refer any one to. More

Paul Hoch was great to work with and had excellent follow-up and through. Was probably the least painful buying process I've been through - thanks! Only bit of constructive criticism - have a desi follow-up and through. Was probably the least painful buying process I've been through - thanks! Only bit of constructive criticism - have a designated smoking area for employees that is NOT at the front entrance. Many were out front of the dealership smoking. Not a great first impression for new customers and particularly offensive to those of us who are not smokers. More

I would recommend this dealership as I found the sales person very friendly and helpful and there was no pressure to sign on the dotted line. I am completely satisfied with my purchase. person very friendly and helpful and there was no pressure to sign on the dotted line. I am completely satisfied with my purchase. More

I Was a business man and I was treated the way I would I Was a business man and I was treated the way I would want my people to treat are customers. Good job, Paul, Tiffany, and Steve and thank I Was a business man and I was treated the way I would want my people to treat are customers. Good job, Paul, Tiffany, and Steve and thank you for the follow up. Respectfully ROBERT S. ABALOS More

I pulled in to the dealership to have a bumper replaced or so I thought. Tobey looked at it for a second and got underneath the front bumper and took a look. When he got up I got the best news I had heard or so I thought. Tobey looked at it for a second and got underneath the front bumper and took a look. When he got up I got the best news I had heard in a month of Sundays - No new bumper necessary!!! He said they could fix the bumper like new and just repaint it for me. I picked up the car late the next day and I couldn't be more happy, it looked like the day I drove it off the dealership!!!! More

I would definitely recommend this dealer to everyone and anyone car shopping. No high pressure sales, they are professional and honest. Excellent experience there twice! anyone car shopping. No high pressure sales, they are professional and honest. Excellent experience there twice! More

I took my Dodge Ram pickup to this dealership to have a transmission problem diagnosed, the trucks computer had generated an engine code of P0740, which has to do with the torque converter no engaging prop transmission problem diagnosed, the trucks computer had generated an engine code of P0740, which has to do with the torque converter no engaging properly. I am a pretty decent mechanic but admittedly know very little about transmissions. When you arrive at the dealership you'll immediately wonder why it took you so long to get someone on the phone to make the appointment as there are no less than 4 service writers sitting in a room. As soon as I walked in I felt like I was being surrounded by four very hungry sales people. Nonetheless, I dropped the truck off for the $99.00 diagnostics. The next day the dealership called and said they had determined that the truck would require a new Torque Converter, New Pump, seals and shaft and that the Differential Fluids were bad as well as the transfer case fluid.....Total cost was just shy of $4,000.00. They somehow figured all this out by doing an electronic examination only. The truth of the matter is that they could not determine what was actually wrong unless they dropped the transmission (strike 1). The service writer said that the front and rear differentials needed servicing which was completely bogus as I had just serviced them myself (Strike 2). The service writer also said the transfer case needed servicing and the transmission fluid was very dirty and I had just flushed those as well (strike 3). The service writer then tried to go even further and suggested that I consider a complete transmission rebuild, about $5,000.00 worth. They made all these assessments without ever dropping the transmission pan....Unbelievable. So, I went to a reputable ASE certified mechanic. I paid the money to have him drop the transmission and evaluate the different components. The Torque Converter was shot but the Pump, seals, shaft, transfer case fluid and both differentials checked out great. I still spent $1,400.00 but that's a far cry from $4,000.00 and my truck is running great. If you go to this dealership and feel like your service writer is being pushy and / or it seems like the quote for services is high.....IT PROBABLY IS. These guys are just selling up and up and up and I ain't buying and neither should you. I spoke to the service manager about this and my experience. Like I said, I'm pretty knowledgeable and I didn't get taken by these shysters but if someone were to go there that didn't have as much experience you could have a very bad experience. I looked at my experience in this way....I knew I needed some work to get done on my truck and I figured it wouldn't be cheap. By going to this terrible dealership first and getting the outrageously high and totally bogus quote, I felt much better when I went to a real mechanic and got the work done for 1/3 the cost. It was worth the $99.00 just to make myself feel better....if that makes sense. Don't go to this dealer...I'm sure there are others out there which would do much better for you. More