AutoNation Chrysler Dodge Jeep Ram Southwest

From me to the folks at CDJR Southwest. To be honest I was tired from being on duty at 5 am, when I got the call our Jeep had arrived. The entire team came together to get us in, financed, To be honest I was tired from being on duty at 5 am, when I got the call our Jeep had arrived. The entire team came together to get us in, financed, delivered, and on our way before dinner that night. Very blessed to have such an outstanding group of folks that can come together and get stuff done. Special thanks to Erik, Mike, Kenny, and Angel. Angel quite literally was running to get the numbers and get all of our paperwork together. Kenny and Erik somehow pulled a miracle to get the truck delivered and in perfect shape in one day, and last and absolutely not least. Mike was outstanding as my sales guy, I was a bit tired and truly appreciate his patience with me and was very nice even though I called him out on something that I read wrong. Huge love team. Thank you. More

Brought my Grand Cherokee in for a filter change and a drain and fill on the transmission as it was due. Eric got me scheduled for the Saturday I was available and Jarrett made the drop off and pickup ea drain and fill on the transmission as it was due. Eric got me scheduled for the Saturday I was available and Jarrett made the drop off and pickup easy. More

Jordan was amazing. He actually listened to what I wanted and was so helpful in finding me the car I wanted. He actually listened to what I wanted and was so helpful in finding me the car I wanted. More

I want to thank the Auto Nation team for helping me find the perfect vehicle. Jordan was an exceptional employee with great customer service skills making it feel like home; Carlos helped with the finance p the perfect vehicle. Jordan was an exceptional employee with great customer service skills making it feel like home; Carlos helped with the finance process going smooth, and the General Manager Kenny made sure that I was taken care of! More

Taking the Ram here was a huge mistake. Took three days to diagnose the problem and confirm what we said it was. Dealer could not replace the fuel pump so I had to tow it to my place. Pr Took three days to diagnose the problem and confirm what we said it was. Dealer could not replace the fuel pump so I had to tow it to my place. Procured the pump and installed last night. Safe to say I will never use this dealer again. More

All positive interaction with the sales associate and finance people. There was no high pressure whatsoever. Chase was a young, but very knowledgable sales associate. finance people. There was no high pressure whatsoever. Chase was a young, but very knowledgable sales associate. More

Eric was a great service advisor. I would certainly recommend him to anyone that needs services on their vehicles. I would certainly recommend him to anyone that needs services on their vehicles. More

I had a great experience with David. He explained everything and was very professional. Sarah on the other hand was less than helpful. She is rude and unprofessional. She is supposed to He explained everything and was very professional. Sarah on the other hand was less than helpful. She is rude and unprofessional. She is supposed to be the person that people deal with. I am sure they could find a friendlier person to do her job. More

I was pleased to find that the dealership had two 2025 rav4 hybrids available at a fair price. Jacob was very helpful and knowledgeable. The transaction overall was good but I wish the theft protection ha rav4 hybrids available at a fair price. Jacob was very helpful and knowledgeable. The transaction overall was good but I wish the theft protection hadn't been slipped in to the price (and then removed when I noticed it) and the extended warranty sales pitch could be skipped upon request. More