AutoNation Chrysler Dodge Jeep Ram Southwest

Best experience I have ever had at a dealership…Lauren Martinez was so amazing gave me a great deal helped with military discount and had the truck and paperwork ready for me in order to keep my time ther Martinez was so amazing gave me a great deal helped with military discount and had the truck and paperwork ready for me in order to keep my time there short because I live over an hour away…I will only deal with them from now on More

My overall experience with AutoNation Chrysler Dodge Jeep RAM Southwest was great, however, there were some small bumps in the road. The initial discussions with my sales rep were fine, and I had already do RAM Southwest was great, however, there were some small bumps in the road. The initial discussions with my sales rep were fine, and I had already done a lot of research online before I reached out. I had a good idea of what I was looking for and setup a time to do a test drive. When I arrived, they already had both trucks ready to go. After the test drives, I did the remaining discussions from home and asked for a best price / OTD for the truck I was most interested in. This is were things got bumpy. I find it frustrating when never discussed or disclosed add-ons, both physical and made up, get added onto your quote. Don't get me wrong, some add-ons do have value, such as window tint, PPF, etc., but I would rather have the opportunity to request them, vs. having to go back and forth with the dealership on having them removed. Thankfully, AutoNation Chrysler Dodge Jeep RAM Southwest removed the add-ons without issue, even though they did do window tint and ppf on the hood, and I was able to negotiate a great price on the truck. As for my trade-in value, they were lower than other local AutoNation brand dealerships, but they quickly matched those quotes without complaint. When I arrived to finish up the deal, my sales rep, who was fantastic, made the process quick and easy and the finance department didn't try any hard sell tactics on warranties, protections, etc., and I was done in a little over an hour and a half. I would definitely work with them again in the future. More

Sold Me an Unsafe Mazda – Avoid This Dealership at All Costs I purchased a 2022 Mazda SUV from this dealership at the end of March, and it has been nothing but a nightmare. Within just a few months, th Costs I purchased a 2022 Mazda SUV from this dealership at the end of March, and it has been nothing but a nightmare. Within just a few months, the vehicle has broken down twice — both times leaving my family in extremely dangerous situations on the road. The dealership claimed the car was inspected, repaired, and “safe for my family.” That was a lie. The most recent breakdown happened while my wife was driving on the highway during rush hour, putting her in imminent danger. Now I’ve been told the engine is likely completely blown — on a Mazda only a few years old. This is the definition of a lemon and a dealership that refuses to stand behind what they sell. Selling a defective vehicle and covering themselves with an extended warranty is unacceptable, unsafe, and unethical. If you value your money, your safety, and your family’s well-being, do not buy from this dealership. I wish I had read reviews like this before trusting them. More

I purchased my 2022 Ram 2500 here and when service is needed I take it back. Sara is my service advisor and is excellent. She is knowledgeable and professional. The work is done quickly and meets my expe needed I take it back. Sara is my service advisor and is excellent. She is knowledgeable and professional. The work is done quickly and meets my expectations. I recommend them highly. More

I have great experience with the sales representative ,,and the dealerships look nice with the all news car ,,and the dealerships look nice with the all news car More

An easy fast no pressure experience with up front pricing and no haggling. Very happy. and no haggling. Very happy. More

There is absolutely no replacement for Mike Hoffman. He will be missed. Derek Johnson, Jayden Cook, and Angel in finance we’re a pleasure to work with. This is my second vehicle purchased from AutoNatio He will be missed. Derek Johnson, Jayden Cook, and Angel in finance we’re a pleasure to work with. This is my second vehicle purchased from AutoNation Jeep Southwest. And will not be my last. Cannot recommend enough. Takes the stress out of Car shopping. More

Larry, Ryan and the rest of the guys in the shop are excellent, they get me and keep me going. I am completely satisfied with the work that they do for me. excellent, they get me and keep me going. I am completely satisfied with the work that they do for me. More

I was treated fairly, with minimal haggling or negotiation. Aaron Mitchell was a fantastic salesman and very helpful throughout the purchasing process. negotiation. Aaron Mitchell was a fantastic salesman and very helpful throughout the purchasing process. More

Knowledgable staff that doesn’t push you on a purchase and works with you every step of the way. Great first time experience with Carlos and works with you every step of the way. Great first time experience with Carlos More