AutoNation Chrysler Dodge Jeep Ram Southwest

I have bought 4 vehicles at this dealership. Great to work with & would buy another vehicle here. Great to work with & would buy another vehicle here. More

Dealership was very clean and all employees were friendly and helpful Great atmosphere! Video by the mechanic was very informative. and helpful Great atmosphere! Video by the mechanic was very informative. More

Skip and the technicians at Southwest are the best! ! They take great care of my Challenger!! ! They take great care of my Challenger!! More

Great place to order my Ram 2500 Aaron was very knowable and helpful with the selections of the packages to make my Ram 2500 everything that i would need to make it a ram to meet all my needs for the presen and helpful with the selections of the packages to make my Ram 2500 everything that i would need to make it a ram to meet all my needs for the present and into the future. Zachary was a great help in explaining the mountain of paperwork involved with the financing. More

Smooth process. We knew what vehicle we wanted to look at. No pressure sales and the sales team listened to our wants and needs when picking our new vehicle. Highl We knew what vehicle we wanted to look at. No pressure sales and the sales team listened to our wants and needs when picking our new vehicle. Highly recommend anyone to buy at Autonation. More

Evaluation was spot on and corrective actions were appropriate. Very slow to communicate, but once they did it was thorough. appropriate. Very slow to communicate, but once they did it was thorough. More

Went in to service my 2018 jeep renegade and was assisted by Colin. He was knowledgeable and professional and was able to answer all of my questions. I would give him a 10/10. Things can be a little slow at by Colin. He was knowledgeable and professional and was able to answer all of my questions. I would give him a 10/10. Things can be a little slow at this dealership but he did a good job of managing my expectations and that’s all you can really ask for More

Totally disappointed in cost and timing. I scheduled an appointment for 3:30 pm and arrived at 3:20. Service technician stated wait would be "about and hour." 2 hours later, they were fin I scheduled an appointment for 3:30 pm and arrived at 3:20. Service technician stated wait would be "about and hour." 2 hours later, they were finished. Upon checking out, the total charge was $130 for oil change. When I returned home and looked at my email, I saw I had a promotional email from AutoNation offering a synthetic oil change for $74.95! I called to see why this wasn't offered at time of service. The initial technician I spoke to a day later said "its not possible to honor that amount for a Hemi." Won't be going back unless its for warranty work. More

Absolutely terrible service. This is the second time they have failed to complete even basic maintenance in a timely manner. Made appointment 3-weeks ahead of the scheduled ser This is the second time they have failed to complete even basic maintenance in a timely manner. Made appointment 3-weeks ahead of the scheduled service date with specific notes as to the services requested. Identified that my diesel needed an oil change, tires rotated, and that my left turn signal would not go back to neutral after turning. Dropped it off in person at 7:00am on a Thursday and discussed the services requested. Called at 5:00pm to check the status as I did not hear from the service advisor all day. He said they hadn't started working on my truck and that they would need to hold onto it for another 3-days. That is right....4-days to do an oil change and rotate tires and checking out a turn indicator issue. When asked what was taking so long he didnt say anything and gave me no other option but to pick up my truck. No apology no offer to reschedule. Adding insult to injury it took them 20-minutes to find my truck and get it to me. They had no intention of doing the work I had schedule. Never going back and I would never recommend. More

Every interaction I have had with AutoNation CDJR SW from purchase to routine maintenance has been A+ purchase to routine maintenance has been A+ More