AutoNation Chrysler Dodge Jeep Ram Southwest

Made an appointment which was 7 days out for check engine light. took two days to find out problem was fuel filters. They never offer a loaner. They perform a multi point inspection which never changes. light. took two days to find out problem was fuel filters. They never offer a loaner. They perform a multi point inspection which never changes. Good thing is that brakes etc will last forever as their status is static. Not sure how much faith i have in their abilities. More

The initial experience was good as they were in contact near daily. The Sale of the vehicle was long. However, staff was called in for the closing. The after-sales was weak as Warranty paperwork was miss near daily. The Sale of the vehicle was long. However, staff was called in for the closing. The after-sales was weak as Warranty paperwork was missing & it took 8 calls, 2 messages through Staff, and an email to get the Warrant information sent. It gives me concern as to the Service Warranty effectiveness, More

This was my 4th car from this dealership and doing business with Aaron he’s an awesome sales men and help me get great deals in all my cars and I will continue going back and doing business with him!! business with Aaron he’s an awesome sales men and help me get great deals in all my cars and I will continue going back and doing business with him!!! More

Scheduled appointment to have a noise in the front suspension checked. Ryan and crew checked everything out and determined that right front tie rod needed replaced. A complete video of the underside o suspension checked. Ryan and crew checked everything out and determined that right front tie rod needed replaced. A complete video of the underside of the vehicle from front to rear was sent to me for review showing only the right front tie rod to be the problem. This is outstanding customer service! More

Autonation Excellent Service. Ryan Shaw n the team did an excellent job servicing my 2019 RAM for cracked manifold, sheared off nuts n bolts of exhaust system. RAM had bad desig Ryan Shaw n the team did an excellent job servicing my 2019 RAM for cracked manifold, sheared off nuts n bolts of exhaust system. RAM had bad design, w my truck only having 40K mileage n these issues. But Ryan n the guys got it right. Ordered parts. Replaced. Diagnosed. Got it right. Long wait 4 parts, yes, but that was not in anyone's control. No B.S. from Ryan or Autonation. Just honest analysis, excellent customer followup w statuses and such. Trustworthy. Very customer-focused. -Thuy July 2020 More

James and all off the staff at AutoNation made the ordering and purchase of my 2022 Ram seamless. They were all very professional, friendly, and knowledgeable, and when it came time to take delivery t ordering and purchase of my 2022 Ram seamless. They were all very professional, friendly, and knowledgeable, and when it came time to take delivery they were able to work around my busy schedule and expedited the process. Highly recommend them when looking for a Chrysler family vehicle! More

Ryan listened to my complaint and why I had come in for a second opinion and gave me good options before I wasted money. I would use this service again. second opinion and gave me good options before I wasted money. I would use this service again. More

buying a new vehicle can be a very intimidating experience but not at autonation chrysler dodge jeep ram southwest you are treated like family from the minute you walk into the door. my wife and I experience but not at autonation chrysler dodge jeep ram southwest you are treated like family from the minute you walk into the door. my wife and I have bought 8 vehicles from this dealership and I have no plans to ever go anywhere else for our vehicle needs from purchase to service these people are the best. More

Great staff, they did a great job, service writer Skipper makes you feel like a friend when you come in, I would highly recommend this dealership. Cashier also was great she checked on my trucks pro Skipper makes you feel like a friend when you come in, I would highly recommend this dealership. Cashier also was great she checked on my trucks progress, without me asking More

Fast, efficient, and made all the necessary repairs to ensure my safety while traveling. Ryan was the best! ensure my safety while traveling. Ryan was the best! More