AutoNation Chrysler Dodge Jeep Ram Southwest

Great place to order my Ram 2500 Aaron was very knowable and helpful with the selections of the packages to make my Ram 2500 everything that i would need to make it a ram to meet all my needs for the presen and helpful with the selections of the packages to make my Ram 2500 everything that i would need to make it a ram to meet all my needs for the present and into the future. Zachary was a great help in explaining the mountain of paperwork involved with the financing. More

Evaluation was spot on and corrective actions were appropriate. Very slow to communicate, but once they did it was thorough. appropriate. Very slow to communicate, but once they did it was thorough. More

Went in to service my 2018 jeep renegade and was assisted by Colin. He was knowledgeable and professional and was able to answer all of my questions. I would give him a 10/10. Things can be a little slow at by Colin. He was knowledgeable and professional and was able to answer all of my questions. I would give him a 10/10. Things can be a little slow at this dealership but he did a good job of managing my expectations and that’s all you can really ask for More

Absolutely terrible service. This is the second time they have failed to complete even basic maintenance in a timely manner. Made appointment 3-weeks ahead of the scheduled ser This is the second time they have failed to complete even basic maintenance in a timely manner. Made appointment 3-weeks ahead of the scheduled service date with specific notes as to the services requested. Identified that my diesel needed an oil change, tires rotated, and that my left turn signal would not go back to neutral after turning. Dropped it off in person at 7:00am on a Thursday and discussed the services requested. Called at 5:00pm to check the status as I did not hear from the service advisor all day. He said they hadn't started working on my truck and that they would need to hold onto it for another 3-days. That is right....4-days to do an oil change and rotate tires and checking out a turn indicator issue. When asked what was taking so long he didnt say anything and gave me no other option but to pick up my truck. No apology no offer to reschedule. Adding insult to injury it took them 20-minutes to find my truck and get it to me. They had no intention of doing the work I had schedule. Never going back and I would never recommend. More

Totally disappointed in cost and timing. I scheduled an appointment for 3:30 pm and arrived at 3:20. Service technician stated wait would be "about and hour." 2 hours later, they were fin I scheduled an appointment for 3:30 pm and arrived at 3:20. Service technician stated wait would be "about and hour." 2 hours later, they were finished. Upon checking out, the total charge was $130 for oil change. When I returned home and looked at my email, I saw I had a promotional email from AutoNation offering a synthetic oil change for $74.95! I called to see why this wasn't offered at time of service. The initial technician I spoke to a day later said "its not possible to honor that amount for a Hemi." Won't be going back unless its for warranty work. More

Easy and great environment for buying cars. Best price within 500 miles. Thank you James Best price within 500 miles. Thank you James More

Every interaction I have had with AutoNation CDJR SW from purchase to routine maintenance has been A+ purchase to routine maintenance has been A+ More

The day of buying experience was enjoyable but southwest is very difficult to reach on the phone with any questions after you leave the dealership. I had questions about my truck and called 4 times in three is very difficult to reach on the phone with any questions after you leave the dealership. I had questions about my truck and called 4 times in three days and left messages with all four people and I have still not received a call back over a week later. But at the dealership everyone was welcoming and nice. More

I came in to have a key fob programmed for my 2021 Ram 1500. The fob was defective and it was replaced and programmed while I waited. Great service. 1500. The fob was defective and it was replaced and programmed while I waited. Great service. More

Our salesman, Aidin Mikilani, was excellent! Except for an unfortunate filing of our credit, everything went smoothly. We’re very happy with our car! Except for an unfortunate filing of our credit, everything went smoothly. We’re very happy with our car! More