AutoNation Chrysler Dodge Jeep Ram Southwest

Had a excellent experience with this location. Everyone was wonderful and friendly. Would definitely recommend. Everyone was wonderful and friendly. Would definitely recommend. More

The employees were Amazing! They helped me for three weeks in my decision and O appreciate everything! They helped me for three weeks in my decision and O appreciate everything! More

Very friendly, no pushy salesman. Knowledgeable. Everyone was laughing and smiling. Clean environment. Great customer service. Knowledgeable. Everyone was laughing and smiling. Clean environment. Great customer service. More

the new customer service at southwest dodge is five star all the way ! the experience i just had with the purchase of my jeep grand Cherokee was the best , my salesman, and general manager, service departme all the way ! the experience i just had with the purchase of my jeep grand Cherokee was the best , my salesman, and general manager, service department was the fastest experience from the time I walked in , less than two hours for everything! More

The young man who helped me was rude and abrupt and insisted I didn’t have an appointment until I showed him confirmation on my phone. Said he called me when the service was done but obviously he misd insisted I didn’t have an appointment until I showed him confirmation on my phone. Said he called me when the service was done but obviously he misdialed. I’m so disappointed in this dealership. Hope you will have more professional people next time. More

The servicing of my Jeep Grand Cherokee Summit was promptly and efficiently accomplished. The AutoNation team involved with servicing of my auto were most courteous and friendly! promptly and efficiently accomplished. The AutoNation team involved with servicing of my auto were most courteous and friendly! More

I would have rated higher than good. Only problem I had was the price was non negotiable, that was fine with me but when I read the sales slip There was dealer prep of 599. I wasn't e Only problem I had was the price was non negotiable, that was fine with me but when I read the sales slip There was dealer prep of 599. I wasn't expecting this added cost. More

Best dealer I've ever dealt with very knowledgeable and honest i will shop here often Great staff will send people here for a new or used car or truck honest i will shop here often Great staff will send people here for a new or used car or truck More

Colin Lentz was very professional and went above and beyond to ensure my service appointment went well and completed as expected. To be perfectly honest, he was much more respectful than some of my prev beyond to ensure my service appointment went well and completed as expected. To be perfectly honest, he was much more respectful than some of my previous Service Advisors. Keep up the good work, Colin!. More

Confirmed my appointment at 10 am. They Told me to come in at 2:30 instead. I did and went for a walk for an hour. Came back they said at least two more hours. I left. If you have an a They Told me to come in at 2:30 instead. I did and went for a walk for an hour. Came back they said at least two more hours. I left. If you have an appointment and they change the time, they should be able to keep that appointment. Hence the whole concept of an appointment. I am so sick of being blown off and treated like crap here. The first six months I had my jeep they had it for three months because of 2 separate and major manufacturing or assembly issues. The vehicle has 7,000 miles on it but began leaking oil at 2,000 miles. Rear main seal. Get it home then it’s still leaking. Second time they say transmission. This week All I need was a simple oil change and they changed my appointment. Upon arrival for said appointment they just parked my jeep out front. They don’t care about their customers at all. Then they tell you to call jeep cares. For the record,,,,,jeep does NOT care!! The phone call is even more insulting than the service people. My New jeep has been a horrible experience and autonation southwest has been just awful. They do not care at all about their jobs, the type of sloppy work they do, or their customers. More