AutoNation Chrysler Dodge Jeep Ram Southwest

Colin Lentz was very professional and went above and beyond to ensure my service appointment went well and completed as expected. To be perfectly honest, he was much more respectful than some of my prev beyond to ensure my service appointment went well and completed as expected. To be perfectly honest, he was much more respectful than some of my previous Service Advisors. Keep up the good work, Colin!. More

Confirmed my appointment at 10 am. They Told me to come in at 2:30 instead. I did and went for a walk for an hour. Came back they said at least two more hours. I left. If you have an a They Told me to come in at 2:30 instead. I did and went for a walk for an hour. Came back they said at least two more hours. I left. If you have an appointment and they change the time, they should be able to keep that appointment. Hence the whole concept of an appointment. I am so sick of being blown off and treated like crap here. The first six months I had my jeep they had it for three months because of 2 separate and major manufacturing or assembly issues. The vehicle has 7,000 miles on it but began leaking oil at 2,000 miles. Rear main seal. Get it home then it’s still leaking. Second time they say transmission. This week All I need was a simple oil change and they changed my appointment. Upon arrival for said appointment they just parked my jeep out front. They don’t care about their customers at all. Then they tell you to call jeep cares. For the record,,,,,jeep does NOT care!! The phone call is even more insulting than the service people. My New jeep has been a horrible experience and autonation southwest has been just awful. They do not care at all about their jobs, the type of sloppy work they do, or their customers. More

I've used many of the Ram service locations in the area. I continually end up back at Southwest Dodge. I only pay for what I need. Service happens as scheduled and in the time frame promised. And my tru I continually end up back at Southwest Dodge. I only pay for what I need. Service happens as scheduled and in the time frame promised. And my truck drives like new when they are done. I haven't had one bad experience with the service department and I've been going there regularly for 10 years. More

we purchased a used Jeep and took it back 4 times to get detailed, gas fill up and other touch ups. The Jeep NEVER got detailed. Will never use this dealership again and will definitely not recommend it t detailed, gas fill up and other touch ups. The Jeep NEVER got detailed. Will never use this dealership again and will definitely not recommend it to any of our friends. More

They were not pushy and easy to work with got us everything we asked for everything we asked for More

They are attentive and professional with reasonable rates and timely service. Excellent service managers that are professional. and timely service. Excellent service managers that are professional. More

Great service and very knowledgeable people staff was very helpful. And parts people are the best very helpful. And parts people are the best More

Thorough, professional and great follow up. I would recommend this dealer service department to anyone that owns a Jeep. I would recommend this dealer service department to anyone that owns a Jeep. More

Could have been better communication. Very busy, seems almost disorganized at times. Overall it was a good experience Very busy, seems almost disorganized at times. Overall it was a good experience More

This is a great dealership . Always professional and take care of your needs as soon as possible. The maintenance area is the best. All of my experience have been great Always professional and take care of your needs as soon as possible. The maintenance area is the best. All of my experience have been great More