AutoNation Chrysler Dodge Jeep Ram Southwest

I purchased a 2018 Fiat 124 Spider Abarth from this dealer Colorado, and I live in California. This was the worst experience I have ever had buying a car from a dealer. It took me more than a month to dealer Colorado, and I live in California. This was the worst experience I have ever had buying a car from a dealer. It took me more than a month to make a deal with this dealer. The sales manager communicated well, but the finance manager was lazy, rarely contacted me and I had to work through the sales manager. I asked him to not call me because I am a teacher at a college and we are tutoring our students over the phone due to COVID. I asked he email or text me. He ignored me and continued to call and not leave a message. That's when he bothered to call me. They replaced the window due to a crack, and they did it wrong and didn't follow Mopars service bulletins or Mazda's similar bulletins. So they cracked the window moldings and they were hanging off the car when it arrived. They denied it and tried to blame the driver. They refused to assist getting it repaired even though Fiat says it's their fault. So I had to buy $400 in moldings, and I will have to pay more than $300 to get them installed. $700 out of my pocket for their mistake! The care had a dent, and several bad scratches which they never disclosed to me until after the sale. Then they came up with the video walk around the never showed me. You can even see the dent in their sales picture. What a bad dealer. I worked for Chrysler but I would never buy another car from this dealer and recommend no one else but there either. More

Horrible service no communication what’s so ever they will not return a phone call this includes their corporate office. Had my car for 5 weeks before they finally fixed it while under warranty. Will nev will not return a phone call this includes their corporate office. Had my car for 5 weeks before they finally fixed it while under warranty. Will never return to any auto nation dealer. This is not the first time More

Don’t trust the finance personal they don’t return your calls or let you know that they don’t pay off your loan on your trade in. So you might end up paying on two car loans. Not very good service at all calls or let you know that they don’t pay off your loan on your trade in. So you might end up paying on two car loans. Not very good service at all More

Brought my new Jeep in for itts first ever oil change, which was free thanks to Jeep Wave. Everything was checked over and completed in a timely manner which was free thanks to Jeep Wave. Everything was checked over and completed in a timely manner More

Helpful staff; relaxed atmosphere, no pressure, no haggling. This was a good car-buying experience. haggling. This was a good car-buying experience. More

After 2 weeks in the shop and no call backs, I went to the shop and got Skip to help me. It was done immediately. Thanks Skip! Wished the original guy was that efficient. From now on I will only deal with the shop and got Skip to help me. It was done immediately. Thanks Skip! Wished the original guy was that efficient. From now on I will only deal with Skip. If Skip leaves so will I. More

I always get great service from AutoNation Chrysler Dodge Jeep Ram Southwest. We've bought multiple vehicles there and had them service them all. I've never been disappointed and they always try to find a Jeep Ram Southwest. We've bought multiple vehicles there and had them service them all. I've never been disappointed and they always try to find a coupon or discount to help defer the cost. More

Two days in the shop and zero calls from the service department. I had requested a call for charges before work on the electronic and paper ticket. I've had my car in twice and ultimately 4 days to g department. I had requested a call for charges before work on the electronic and paper ticket. I've had my car in twice and ultimately 4 days to get an oil change and repair an auto stop start feature. Highly disappointed and a call would have solved it. By the way I did get a call 15minutes after I called for status. The call was to tell me my car was ready when I told the same person that I couldn't pick it up till the following day. Finally this was the second time attempting service neither with status calls and the service manager could not be reached with daily calls even after I registered a complaint. More

I have been aquainted with them for years & have been satisfied. Made the mistake of not working with them recently! satisfied. Made the mistake of not working with them recently! More