AutoNation Chrysler Dodge Jeep Ram Southwest

Justin Irwin was amazing and super helpful. Grant did my paperwork and was very energetic and nice. They made it easy, Overall it was a great experience paperwork and was very energetic and nice. They made it easy, Overall it was a great experience More

great job I was in and out in 45 minutes nothing else to say JUST GOOD JOB GOOD JOB GOOD JOB GOOD JOB GOOD JOB say JUST GOOD JOB GOOD JOB GOOD JOB GOOD JOB GOOD JOB More

I have called over 40 times in the past 5 months trying to get an extended warranty canceled on a vehicle that I no longer own. I have never received a call back. Not once. I have left countless messages a to get an extended warranty canceled on a vehicle that I no longer own. I have never received a call back. Not once. I have left countless messages and every employee I have spoken to has assured me that my message will be passed on. I was incredibly lucky one day to be able to get ahold of a Sales Manager who had a Finance Manager sitting across the desk from him. That’s the only time I have ever been able to actually speak to a Finance Manager. This individual assured me that he would email me the form to cancel the warranty. That was a week and a half ago and I still have not received the form. Big surprise that I can’t get ahold of anyone again no matter how many times I call back. This is a large chunk of money and I am incredibly upset with this business and their operation. I would never recommend someone to work with them. To the employee who keeps telling me that I just need to come in to the store to cancel it - I am in the military and literally live halfway across the country. As I have told you several times. More

I walked in and was greeted by a salesman. I kind of had an idea of what I was looking for, we sat down and he found me the perfect truck that fit my needs very well. Arie was very knowledgeable and profess an idea of what I was looking for, we sat down and he found me the perfect truck that fit my needs very well. Arie was very knowledgeable and professional, no pressure at all during the whole process! I would recommend anyone here. More

The worst service department ever, seatbelt won't always stay clicked but because why'll with the service department it works they won't repair, first week we bought the car the battery died left us strande stay clicked but because why'll with the service department it works they won't repair, first week we bought the car the battery died left us stranded, service department said we could've done something to make the battery go bad, had to fight to get that fixed, our brakes make a howling noise, since we bought it, The Service manager Larry McBride said some cars do that and we just have to deal with it, and all we were looking for was a new car out of our used car from them...THE WORSE DEALERSHIP EVER. Made us feel like they were doing us a favor by looking at the car and after begging for a rental to get our car fixed again because this time the ignition isn't working only had the car 6 months the GM stated basically we we're lucky we got a rental car because they didn't have to, but yet we bought the warranty which you pay almost 4000 for and still pay a deductible behind that 4000...And in the end we are here still sitting with a broken car. More

Horrible. I spent 10,000 on a new engine for a 2001 jeep cherokee with no other issues. It has been back to their shop for maintenance SIX times, the check engine light has come on every time. It is now o cherokee with no other issues. It has been back to their shop for maintenance SIX times, the check engine light has come on every time. It is now on for the SEVENTH time and I have been waiting almost THREE weeks for them to "find" a loaner car. I called, left messages, called again, no replies. It is dead in my driveway, I am out 10 grand. This place is horrible. More

I honestly would give this dealership 0 stars if I could. They have been the WORST dealership to work with. If you are looking for a car, go to another dealership. Trust me, any car at this place is NOT w They have been the WORST dealership to work with. If you are looking for a car, go to another dealership. Trust me, any car at this place is NOT worth dealing with this awful dealership. I purchased a pre-owned car there. They messed up with my car financing which they're the ones that arranged it. The financing manager Grant (last name if you have it) said they would pay off the old loan with the new financing they secured for me, a normal procedure. They had over 2 weeks to send the money to my old lender before my next payment was due, which I was PROMISED by Grant that everything would be taken care of RIGHT AWAY. However, they didn't send the payoff and I only found out due to a withdrawal from my bank account from the original loan provider for my monthly payment 2 weeks after it should have been paid off. I immediately called the dealership, but trying to get Grant or anyone to return my calls was futile, and the dealership manager. Tommie was absolutely no help saying it was the finance departments problem. Once Grant finally did return my calls, I had to push him to find out what happened and to give me proof of when they actually paid off the old loan. One day Grant claimed they sent an ACH, the next day it was a check, but they couldn't provide me any proof of when, and they didn't even know where a copy of the check was and just couldn't be honest. Eventually, they did find or created the check, and just then sent it to the other lender, but due to the dealership's failure to timely pay off my loan I lost $50 because of the 2 weeks of interest on the old loan. Grant admitted their mistake and promised that they would make it right and reimburse me the $50 and they would be sending me a check. It has been 2 months without a check or without any communication from him. I've emailed/called him NUMEROUS times without any reply. I never heard from the finance director despite asking to speak with him, waiting on hold, leaving messages, etc. Endless promises with zero deliveries. The financing team and accounting team do not care about you as an individual, and the manager was absolutely no help at all. Bottom line is they don't care about you once you walk off the lot. They won't make it right with the customer when they are clearly at fault and even admitted it. This dealership is the very reason car salesmen have a horrible reputation, don't go there! More