AutoNation Chrysler Dodge Jeep Ram Southwest

Scam artist I purchased a used SUV from Auto Nation in May. Before signing any paperwork, we had requested for the SUV to be inspected. Well we found out it wasn' I purchased a used SUV from Auto Nation in May. Before signing any paperwork, we had requested for the SUV to be inspected. Well we found out it wasn't; as it left my pregnant wife and I in the desert overheated. The fan wires were cut and spliced together, it had squeeling breaks and valves ticking in the engine. Unless you're buying a 40k vehicle or have amazing credit stay away from these scam artists. There threats won't hold up. More

DO NOT BACK THEIR PRODUCT OR EXTENDED WARRANTY Bought my daughter a 2008 Chrysler Nitro with 1 year extended warranty. The day we drove it off the lot it cut out on us 2 or 3 times. I called the fl Bought my daughter a 2008 Chrysler Nitro with 1 year extended warranty. The day we drove it off the lot it cut out on us 2 or 3 times. I called the fleet manager( A so-called friend of mine) the very next day. He said bring it back as soon as you can.Well my daughter needed her car as she had sold the other one she had. She brought it back to them a few months later when she arranged to get back and forth to work, as they wouldn't give her a lender as she is under 25. They said I needed to pay $500 for a diagnostics test. I said we had an extended warranty. Well that like a deductible and only good for a couple hours of service. I was furious but gave in as my daughter needed her car back.Then they called and said it would be another $500 for the parts. Again I was furious the warranty covered nothing! Gave in again as they had it sitting there torn apart.So after a month and over another $1000.00 they said it was fixed. She came and got it and on the way home it did the same exact thing.So she brought it back to them again.They said the Chrysler engineers were reluctant to help them find the problem but we''ll find it one of these days.They called the other day and want $900 more to try another part they don't know will fix it or not.I am at my ropes end with these crooks. They have had this vehicle for almost 2 months.I have put another $2000 into it and it still isn't fixed.!!! More

CLOWN SHOW! ! ! I bought a car from these fools in August of 2016. I traded in a Nissan Rogue at that time. There was still a balance remaining on my Nissan. It th I bought a car from these fools in August of 2016. I traded in a Nissan Rogue at that time. There was still a balance remaining on my Nissan. It the xxxxxxx at autonation 9weeks to get that Nissan paid off. This delay in simple business procedure resulted in a 62 point hit to my credit. My credit went DOWN and the jerks at autonation littleton did nothing. I was calling them throughout the whole process trying to avoid negative credit reporting, but that's just not their problem, not their credit score. The head xxxxxx of the finance dept, Jeromy Archuleta is utterly unless and it seems like he intentionally dragged out the process to insure a negative outcome. I have spoken with multiple "managers " who appear to know nothing about customer service or how to get things done. This car dealer is an absolute CLOWN SHOW! Save yourself the hassle, buy from ANYONE but these idiots!!! More

Service Department I went in to check on a recall on my Town & Country for bad cylinder heads I sat there for 15 minutes so somebody acknowledge me and the whole time yo I went in to check on a recall on my Town & Country for bad cylinder heads I sat there for 15 minutes so somebody acknowledge me and the whole time you talk to me he never looked up at me I told him why I was there and he told me I had to pay $165 for a Diagnostics why should I have to pay for something that was a factory defect so then I went to Larry H Miller in Aurora not only did he greet me respectively but he scheduled my car to get fixed under the vehicle warranty I will never go to AutoNation and I will tell everybody else to stay away More

Knowledgeable No Hassel and Quick The sales person was very knowledgable about jeeps which is what we wanted and purchased. The price of the vehicle was very close to the great deal pr The sales person was very knowledgable about jeeps which is what we wanted and purchased. The price of the vehicle was very close to the great deal price found on True Car online. It seemed that most of the time spent at the dealership was spent getting all the required forms filled out for the purchase More

Stay Away From All Autonations Recently I made my 3rd visit to Autonation in the last 8 years, all 3 were different dealerships. The result of each visit was me making a hugely bett Recently I made my 3rd visit to Autonation in the last 8 years, all 3 were different dealerships. The result of each visit was me making a hugely better deal at non-Autonation dealerships. In 2 of the instances, Autonation severely under valued my trades. They referred to Black Book and NADA pricing and told me to ignore the Kelly Blue Book value, which was $10000 higher. I have a problem with this since both Black Book and NADA are directly tied to dealerships. KBB is a separate and independent third party. In addition, the Autonation dealership I was at recently, only lists KBB as a resource to shoppers on it's own website, hypocritical and dishonest. The 3rd disappointing instance with this company did not involve a trade, I was trying to purchase a used vehicle. They refused to come down in price, sighting, you guessed it, the KBB value. In all instances non-Autonation dealerships gave me more for my trades and worked more with me on purchase price. The bottom line is, if you purchase from Autonation, you will get screwed, stay away.. More

WE CAN'T REMEMBER THE LAST TIME WE WERE INSIDE A SHOWROOM OF A DEALERSHIP FOR FEAR OF A HIGH-PRESSURE SALES PITCH, OR JUST FEELING UNWORTHY OF ATTENTION AND BEING TAKEN SERIOUSLY ON OUR PROPECTS OF SHOWROOM OF A DEALERSHIP FOR FEAR OF A HIGH-PRESSURE SALES PITCH, OR JUST FEELING UNWORTHY OF ATTENTION AND BEING TAKEN SERIOUSLY ON OUR PROPECTS OF PURCHASING A VEHICLE. AT AUTONATION CHRYSLER DODGE JEEP RAM SOUTHWEST, ALL THESE FEARS AND FEELINGS DISAPPEARED ONCE WE MET AND WORKED WITH MIKE BRYK. HE MADE US FEEL WELCOME (ALONG WITH MOST EVERYONE WE CAME IN CONTACT WITH IN AND AROUND THE DEALERSHIP!). MIKE WAS VERY HELPFUL ANSWERING OUR QUESTIONS AND SHOWING US AUTOS WE WERE INTERESTED IN. WE WILL NOT HESITATE TO RECOMEND MIKE BRYK AND THIS DEALERSHIP TO OUR FRIENDS AND FAMILY. More

For us buying a car is very stressful. We will in fact avoid going to buy a car because of what we refer to as vultures. This was the best buying experience ever. For several months we have talked to Ph avoid going to buy a car because of what we refer to as vultures. This was the best buying experience ever. For several months we have talked to Phil St. Romain. He is the most patient and knowledgeable person you will ever meet. In fact we had talked to him so much that we had reached the point of being embarrassed to go see him again. He never gave us any pressure and just said when we were ready to let him know. He answered all of our questions each time we talked to him. When we were ready to buy, we told him what we wanted and what our budget was. He worked with us giving us several options. We learned the pros and cons of each. When we initially went into buy, we were planning on buying a 2013 Jeep Grand Cherokee. Never in our dreams did we think we would get a 2014. By the time the day was over, we had been given a fair price for our old Jeep by Matt the General Manger and Phil found the Jeep matching what we wanted and that was within our budget. We have been driving our new Jeep for a week and we cannot describe how excited we are. The gas mileage alone has been astonishing to us. A huge Thank you to Phil we wish we could clone you. All of your support and help is greatly appreciated. We will be back and we are looking forward to having our Jeep serviced there. We cannot imagine going anywhere else. More

I bought a 2013 Jeep Grand Cherokee and no one told me the the chrome (which this car has alot) would look like crap after 6 months. I wash my car alot to get the mag chloride off of it, but it still loo the the chrome (which this car has alot) would look like crap after 6 months. I wash my car alot to get the mag chloride off of it, but it still looks horrible. Further, Jeep will do nothing about this. Buyer beware seems to be the order of the day for Go Jeep More

Quick easy no pressure experience I would recommend them and specifically John Cummings to anyone in the market for a new or used car great guy and got a great deal and specifically John Cummings to anyone in the market for a new or used car great guy and got a great deal More