AutoNation Chrysler Dodge Jeep Ram Southwest

I had an awful experience. The purchase of my certified preowned vehicle was not bad at all. I test drove the car and they were very quick with the paperwork and financing. However, since then it's been preowned vehicle was not bad at all. I test drove the car and they were very quick with the paperwork and financing. However, since then it's been a disaster. When I bought the car the check engine light was on. They assured me that they would fix it and it was likely a minor issue b/c the car was Chrysler certified and passed an intensive inspection. After I bought the car, I scheduled an appointment to have it looked at a week later (bought on a friday night and took it in on a Saturday the following week). During that week, the car would die at almost every stop light I stopped at. When I took it in, they assured me the the issue was fixed and I ended up picking it up on Sunday. On the way home, the light came back on and the car had died. I took it back in on Monday and they had it until Wednesday a week and a half later. During that week and a half they repeadedly told me they weren't sure what was wrong with the car. Once it was a week old, I called Chrysler to file a claim. I also called the dealership and asked them to find a way to make this a positive experience for me. They refused to do anything. Instead, when I picked my car up on Wed, they had used most of the gas I had put in the car (it was down to almost 1/8 of a tank when I took it there with almost 3/4 of a tank), the engine cover was scratched, there was grease on the hood of my car, and they had forgotten to put the owners manual back in my car. When Chrysler called me back about my claim, they were very unresponsive and acted like there are no gurantees with buying a certified preowned vehicle and that I got my car back and that's all that matters. It was a very ridiculous experience. I would never buy a car from that dealership again b/c their inspections are bogus and they don't care about the customer experience. More

I honestly had the most pleasant, comfortable and easy experience I could have imagined finding a car. Bill & Don are very knowledgable, professional and friendly. experience I could have imagined finding a car. Bill & Don are very knowledgable, professional and friendly. More

I was treated with excellent customer service. NOTHING beats that in my mind. Although they did not have the exact car I wanted, they showed me something very similar and it is a much nicer car overall t beats that in my mind. Although they did not have the exact car I wanted, they showed me something very similar and it is a much nicer car overall that I ended up buying. More

Always feel safe with the people here and would return in the years ahead when looking for another car or truck. Bill,& Charles are always there to great us to make sure we are pleased with all we are receiv the years ahead when looking for another car or truck. Bill,& Charles are always there to great us to make sure we are pleased with all we are receiving from this dealership.Great Guys. More

Marvin in Service is absolutely FANTASTIC !!! Over the last year, we have made 8 visits to have the truck serviced. Many visits were due to the high altitude computer reset which was necessary due to tra last year, we have made 8 visits to have the truck serviced. Many visits were due to the high altitude computer reset which was necessary due to traveling in Colorado. More

He was very helpful, when I told him what I was looking for he showed me several options that would fit for what I needed and wanted and was very informative when I asked him questions about the options. for he showed me several options that would fit for what I needed and wanted and was very informative when I asked him questions about the options. More

Being new to US, I was very apprehensive about buying my first car. I did my background homework on the internet, only to read about bad dealer experiences. Submitting my request for quote through Edmunds.c first car. I did my background homework on the internet, only to read about bad dealer experiences. Submitting my request for quote through Edmunds.com was my first step. Out of so many dealers that responded, only this dealer kept up with my constant request for information, and also the requirements/procedures for a non-US person like me to buy a car. My Sales person, Bill Squier, helped me a lot by answering those difficult questions. When I'm finally at the dealer location for the first time, I'm all prepared to test-drive the car and signed the check. I showed the price comparison from another dealer, and after some discussion with his manager, Bill not only match the price, but gave an even bigger discount to sweeten the deal. A big thank you! ;-) Overall, I would highly recommend this dealership. I received good customer service, friendly advice and a great price. Even after driving this car for more than a month, I still receive friendly calls from Bill and customer support, showing their commitment to good customer service. More

I was very pleased. Phil was great. He had me in and out with the truck I wanted in no time. I thought I was going to have to spend hours at the dealer, but that wasn't the case. I got the truck I wanted at with the truck I wanted in no time. I thought I was going to have to spend hours at the dealer, but that wasn't the case. I got the truck I wanted at the price I wanted. Everyone was wonderful. Thanks! More

Bill was great to work with. I contacted him after viewing vehicles online and he made the purchasing experience the best experience I have had in buying a car. Bill was honest and I had felt confiden viewing vehicles online and he made the purchasing experience the best experience I have had in buying a car. Bill was honest and I had felt confident I was the best deal working with Bill. More

Shopping for a car on my own was not easy, nor was it fun. When I arrived at Go Chrysler Jeep Dodge RAM Southwest in Littleton, at first I thought the salesmen were going to brush me off being 22 yearrs fun. When I arrived at Go Chrysler Jeep Dodge RAM Southwest in Littleton, at first I thought the salesmen were going to brush me off being 22 yearrs old with almost no money to put down. Instead, my boyfriend and I were greeted with some grilled hot dogs (yesss, I was starving) and from then there was nothing but positive attitudes from everyone. The guys worked hard to find me a car within in my price range! Phil even drove us to the different GO Jeep dealers around the area just to see if I can find the car I had in mind. I finally found it! 2007 Jeep Grand Cherokee with low miles and a reasonable price. I LOVED IT =] Finally, after spending almost 7 hours with these guys, I finally got the keys to my new car! I appreciate these guys for their hard work and patience, my first car buying experience was FANTASTIC! More