
AutoNation Chrysler Dodge Jeep Ram Southwest
Littleton, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We bought our used truck on the condition that the dealership fix a dent in the rear fender, fix the windshield wipers, detail it, after cleaning it put the rubber mats in that we PAID for, then deliv dealership fix a dent in the rear fender, fix the windshield wipers, detail it, after cleaning it put the rubber mats in that we PAID for, then deliver it to Fort Collins for us the next evening as well as letting us keeping the truck for 3 days and if we found anything mechanically wrong we could bring it back or ask them to fix it. Sounds good right...wrong! They called us late afternoon to tell us that they could not deliver it when promised..after my husband and I had left work early - and we NEEDED the truck on promised day to pick up supplies to keep working. I called and to their credit they did tell us they could get the truck to us very late that night...what good does that do when all the stores are closed and we can't pick up supplies? So we agreed to meet them between 8:30 and 9:00 the next morning. What a joke - first they didn't show up until almost 11 and then instead of fixing the dent they PAINTED it, yeah that's what I said they painted it! Sorry but that is not my idea of fixing a dent, they did not have the mats in so they say they are going to fedex them to us but I guess we will see. So basically they have our back against a wall because we need the truck, don't have another day to waste taking the truck to Denver to get the dent actually fixed. They had the truck for over 24 hours and all they did was clean it and put new wiper blades on it...what a joke, on us I guess since we are the ones stuck with a dented clean truck with new wipers! Oh yeah the front end vibrates in corners so when our mechanic looked at it he told us it was either a unit bearing or a ball joint that needs replaced. So on our 3rd day we bring the truck back (for above mentioned misc fixes) and tell them that we want the front end fixed - it is a safety issue as well as a mechanical issue. They tell us they will fix it, told us it was fixed, then WE had to call the shop to remind them to charge the AC (which I don't think they did either) and we find out that they are not going to fix it because it is within tolerance and it does not need replaced. So long story later, They did not fix the mechanical issue that they told us they would and had fixed, did not actually fix the dent, didn't deliver the truck when promised, didn't remember the floor mats - oh but they did put wiper blades on it - GOOD job GO!! PS Don in financing was wonderful and very helpful! More
I was very impressed that I recieved a call about another truck after the first one did not work out. We came down and looked at the truck that was waiting for us. Even though it turned out not to be the rig truck after the first one did not work out. We came down and looked at the truck that was waiting for us. Even though it turned out not to be the right one, I still appreciate the effort on Bills part to notify me. We decided on a newer verison and our very pleased with it. I would recommend this dealership to anybody who is looking for a vehicle. Hopefully in the future we will be able to return for a brand new vehicle. More
Sam lied to us about the Dealer Service Fee. We found a minivan we were interested in on the go website, but didn't have the $ they had it listed for. My wife called Sam and he told us to come in and make minivan we were interested in on the go website, but didn't have the $ they had it listed for. My wife called Sam and he told us to come in and make an offer. In the end, he tried to sell it for $1000 than they originally said, including adding $700 in repairs they'd done and the $499.00 Dealer Service Fee, which Sam said there was no way of getting around. I looked the next day on the GO Website and it said "DEALER SERVICE FEE INCLUDED IN QUOTED PRICE." So Sam lied, contradicting what is explicity stated on their own website!! Besides that, the van was making a sound that we wanted them to fix before we'd even consider purchasing, but they kept trying to get us to sign and agreement nonetheless. My wife called Sam today to tell him we found he was lying about this fee, and that we, nor any of our friends would ever shop there. All he could say was "OK." More
The dealership was easy to work with but I have always been under the impression that the GO dealerships had "No haggle" pricing. If I hadn't found a price online the negotiation process would have been been under the impression that the GO dealerships had "No haggle" pricing. If I hadn't found a price online the negotiation process would have been more difficult. More
The service we received at this dealership and especially by Bill Squier was exceptional. I had looked at several dealerships including the one in my hometown of Alamosa, Co and no one could match the price by Bill Squier was exceptional. I had looked at several dealerships including the one in my hometown of Alamosa, Co and no one could match the price on the car I was looking for. I submitted an inquiry via the internet and was given the information I requested very quickly followed by a phone call. I did not feel pressured and yet was presented with the information that assisted us in making an informed decision. What I value most about this experience is my sense that I am not just a number but a valued customer. This customer service sets this dealership apart from all the others. More
Nice atmosphere. Great people. Bill was very helpful and kind. They were willing to work within our budget and come up with a comfortable number. kind. They were willing to work within our budget and come up with a comfortable number. More
Overall, dealing with Phil was very pleasant, I had email exchanges with him that were very specific and detailed, and the price was very reasonable. I contacted 8 dealerships in Colorado and Phil came in a exchanges with him that were very specific and detailed, and the price was very reasonable. I contacted 8 dealerships in Colorado and Phil came in approximately $1,000 lower than the others, on average. The sale proceeded quickly and Phil covered everything before, during and after the sale. The detailing folks missed a tag on the windshield, and forgot to remove a bit of sticky material on the windshield as well, but I consider this to be a non-issue, since I can remove it later myself. One minor issue was that the F&I representative (unfortunately, I cannot remember his name) was a bit pushy on the up-selling of coverage options that I did not need, especially on an all-cash purchase. The process was otherwise decently professional and quick, however. This was not enough to sour the entire purchase though, since everything else was above-board and everyone else was very friendly and helpful. More
Let me start by saying "WOW". My 2005 Let me start by saying "WOW". My 2005 Dodge 3500 Laramie was wrecked about 3 months ago and I have been looking for a replacement since. I Let me start by saying "WOW". My 2005 Dodge 3500 Laramie was wrecked about 3 months ago and I have been looking for a replacement since. I have visited multiple dealers and internet sites to familiarize myself with the new 2011 3500 Laramie's. I figured out the exact truck I wanted and then the games began. I started dealing with some of the other dealerships out there and doing the usual haggling for the lowest dollar amount(you know the price that doesn't leave you feeling like you've been violated as soon as you leave the dealership).After multiple trips back and forth between dealerships and even talking to other dealerships out of state, I "thought" I had found the best deal(3 weeks of wasted time).A friend of mine told me I really needed to visit "Go Southwest Dodge". I figured I'm already in this 3 weeks and alot of time and gas.....What the heck. Again "Wow". I walked into one of the friendliest, most knowledgeable,no pressure dealerships I have ever dealt with. I was greeted by a gentleman named Matt with a firm handshake(firm handshakes tell you alot about a person).Matt asked me what I was looking for and as soon as I said a Diesel Truck he called Kenny in, Kenny was hands down the most familair Cummins-Diesel Sales-person I have ever dealt with. As soon as he was done telling me what a great selection I was making and explaining why "this" was a great choice or why "that" wasn't really needed I decided on the truck.....Next here comes Charles. Within 5 minutes Charles found the truck in Colorado Springs that "THEY" would go pick-up for me and bring back to the dealership. Looks like all we have to do is make a deal on the price. I had told them I hated the haggling and the back and forth of the price so Charles said give me 5 minutes....He came back with a $$ amount that if I would have even tried to talk him down anymore I would have felt like I was violating them. They saved me "THOUSANDS" of dollars over my best offer of 3 weeks of research.Next came Don to complete the transaction with all the dreaded paper work and financing details.....We started talking about motorcycles and what not and in a blink of an eye I was the proud owner of a 2011 Ram 3500 Laramie. I am taking time to write this review because they took time with me to make buying a new vehicle what it should be...."A Great Experience". Thanks Guy's. More
Charles Clampett gives car salesmen a GOOD name. He understands the concepts of customer service and satisfaction better than most. He fixed a problem for me that happened three years ago with a differ understands the concepts of customer service and satisfaction better than most. He fixed a problem for me that happened three years ago with a different sales associate at Go. Instead of making excuses or blowing it off, he did what was right for the sake of doing what's right. He wasn't out to make money off of me (nor did he), just out to solve the issue. He is the embodiment of a true sales professional More
Great from start to finish. We have bought cars from other dealers and continue to go back here as they are the best. My wife is very pickey and knows what she wants. Dave went out and picked up a car other dealers and continue to go back here as they are the best. My wife is very pickey and knows what she wants. Dave went out and picked up a car from another lot because my wife wanted it. We will always buy here and recommend to all. Upon our arrival we were greated and not forced with help, everyone was willing and able to help us out, even with the small children we brought. Thanks again and we will always shop here. More