AutoNation Chrysler Dodge Jeep Ram Southwest

I have given Bill this rating because he was very easy to work with and went out of his way to make sure every step of my purchase was taken care of. Bill stayed past his shift to help me transfer all my st work with and went out of his way to make sure every step of my purchase was taken care of. Bill stayed past his shift to help me transfer all my stuff in my car I traded in into my new purchase. Bill seemed very honest and forereit. More

To start off, everything was going good, to the point I was comfortable with this dealer. They offered to deliver my truck to my work over 100 miles away due to a mechanical problem they said just popped u was comfortable with this dealer. They offered to deliver my truck to my work over 100 miles away due to a mechanical problem they said just popped up (even though the check engine light was on in the odometer photo on their website). The dealership was going to fix it the day after I bought it. While the salesmen was on his way to my work with my new purchase he called to advise me that he was close, he also stated that he was averaging 21 mpg. (I knew he was going down Vail Pass coasting, so I didn’t care) but yet I have not had the mpg’s that high…maybe I should try neutral and coast down. Whatever he’s a salesmen. After we traded trucks I was obviously planning to go over the truck with a fine tooth comb, what I found next I never would have expected…the passenger side front seatbelt was cut so bad that only about a ¼” of webbing was left to restrain a passenger. They did offer to fix it at no cost to me other than the four hour drive to Denver and back, I had them pay a dealer in Glenwood to fix it. Also during the whole seatbelt fiasco I also advised the salesmen that they failed to make sure that the owner’s manual was in the truck as it states in their 100 or so point check list… I wonder if seatbelts are on their check list??? Anyway it has been two months of phone calls and emails and still no owner’s manual. Oh ya it looks like a four year old painted the paint chips on the door and hood. More

A good transaction experience. Fair, clear pricing, no-haggle approach. Team worked VERY hard to both maximize our trade-in and apply all applicable incentives to our purchase. I was particularly i no-haggle approach. Team worked VERY hard to both maximize our trade-in and apply all applicable incentives to our purchase. I was particularly impressed that Bill and Tad made a computer and on-line access available so I could "complete my research" on-site, considering my wife and I arrived out of the blue without having done much of our homework already..... Only two "bads": Seemed to take forever. Process got drug out and we were there until 10:30PM. Also, a bit disappointed in the Cherokee's sticker gas mileage. Seems like this is something Jeep should be able to improve on. Overall, we're happy. Bill Squier was a total pleasure to work with and stuck with us through the very end until we drove off..... gt and Jeanie More

Excellent car buying experience. I first contacted Phil via email about purchasing a new 2011 vehicle and received a prompt and helpful response. On the lot, Bill helped us. He was knowledgeable and patien via email about purchasing a new 2011 vehicle and received a prompt and helpful response. On the lot, Bill helped us. He was knowledgeable and patient with us, answering all our questions. We ended up purchasing a used vehicle and feel like we got a fair deal - especially pleased with valuation of our trade-in. The finance department was also very helpful. I would have no hesitation recommending this dealership and its staff to friends. More

I first met Bill Squier a year and a half ago when shopping for a used work truck. GO did not have what I was looking for so I bought a vehicle from the worst dealer I have ever been to(Christophers). shopping for a used work truck. GO did not have what I was looking for so I bought a vehicle from the worst dealer I have ever been to(Christophers). Bill stayed in contact with me, and finally, last week, made an appointment to see him for a new truck. Bill found me exactly the truck I was looking for at another dealership, got it delivered to GO, and I was happy to buy that brand new truck. I have already recommended your dealership, and Bill Squier to 2 people who have commented on my new truck. I will be in the market for hopefully many more vehicles as my business grows, and GO Dodge, and Bill Squier have earned a lifelong customer. Thank you to everyone for making this the best car buying experience I have ever been part of More

We had a great buying experience at this dealer. I had contacted Bill via email about 3 to 4 weeks prior to purchase, and he did a nice job of maintaining contact up until the purchase. The day we actual contacted Bill via email about 3 to 4 weeks prior to purchase, and he did a nice job of maintaining contact up until the purchase. The day we actually ended buying our Jeep, we were helped by Gary Kitch as well as Bill. Both did a great job not only with our purchase but our trade in as well. Doug House should also be acknowledged for the job he did with the financing. Thank you! More

I returned from a year deployment to Afghanistan on July 4th. On July 5th I purchased a 2001 Dodge 2500 truck from this dealership along with a very expensive extended warranty. I figured since the truck wa 4th. On July 5th I purchased a 2001 Dodge 2500 truck from this dealership along with a very expensive extended warranty. I figured since the truck was used the warranty was a good idea. At the time of purchase, i pointed out a leaking wheel seal and a clutch fan that needed to be replaced. I was assured by my salesman, Ken that these items would be fixed at dealer expense. I had to report to duty for 2 weeks and needed a vehicle, so I arranged to bring the truck back later to have these items fixed. I drove the truck off the lot and the first time I had it on the highway for an extended period of time there was a notable miss and the check engine light came on! I called Ken (my salesmen) and was told not to worry about it, when I had a chance to bring the truck in and all items would be addressed. I brought the truck back for repairs when i was on leave, and the only thing they would agree to fix was the leaking wheel seal. I had to pay for the clutch fan (which I pointed out to them prior to purchase, and was LIED TO ABOUT FIXING). Additionally I had to pay for a tune up to replace plugs etc to fix the misfire. One would assume when you purchase a used vehicle from a dealership, that some sort of service/inspection has been done priot to them putting a vehicle on the lot. DO NOT ASSUME THAT ANY KIND OF SERVICE OR INSPECTION HAS BEEN DONE ON ANY USED VEHICLE YOU PURCHASE FROM THIS DEALERSHIP!!! I was told by the service department that they "drove them down the road 12 miles"... that is it!!! They told me they would change the oil since it had not been done prior to selling. After picking up the truck and paying for repairs that they told me would not be covered by my warranty or their lies, I had to bring the truck back a 3rd time because they still had failed to give me my "free oil change". BOTTOM LINE, RUN FROM THIS DEALERSHIP!!!! The Sales Department lies to get the sale, and the service department is a joke. I regret spending a dime of my money here. A disappointed soldier. More

This has got to be the greatest experience I have had at any car dealership. Everyone was friendly, and I was able to shop with no hassle. My wife had spoke with Bill Squire on the phone, and when we decide any car dealership. Everyone was friendly, and I was able to shop with no hassle. My wife had spoke with Bill Squire on the phone, and when we decided to go visit, he had remembered us before even giving out our name. The team? they were great and I have already plugged my experience with a few others who are thinking of getting another car. Thank all of you for making this visit what it was, amazing. David M. More

One of the best dealership experiences I have ever had. The staff was very helpful and there was absolutely no pressure to sale. Will be coming back for service and future sales. Dustin was great. Don work The staff was very helpful and there was absolutely no pressure to sale. Will be coming back for service and future sales. Dustin was great. Don worked hard to get my financing. More

All of the guys at Go Chrysler Jeep Southwest were helpful, friendly, and no-nonsense. They were willing to help but were never overbearing or pushy. They were able to answer most of my questions ve helpful, friendly, and no-nonsense. They were willing to help but were never overbearing or pushy. They were able to answer most of my questions very easily, but also knew where to find answers to questions they could answer immediately. They made the car-buying experience stress-free, and I would recommend their dealership to anyone in the market for a new Jeep. More