AutoNation Chrysler Dodge Jeep Ram Southwest

I had a 2005 Chevy Trailblazer that was starting to break down all the time and decided it was time to trade it in for something new. It wasn't much of a trade, but Phil and Charlie worked their magic to hel down all the time and decided it was time to trade it in for something new. It wasn't much of a trade, but Phil and Charlie worked their magic to help me get into the Jeep I really wanted (a 2011 Grand Cherokee with a V8 Hemi and lots of other toys :o). Any other dealer would not have gone the extra strides. I've never met a general manager as friendly as Charlie or a salesman as honest, informative, and patient as Phil. I visited several other dealerships in my search and walked out of one during negotiations because of their strong-arm method of working the deal and overall cold-hearted customer service. No other dealer treated me as well as Go Chrysler Jeep Dodge Southwest. Their customer service is unmatched. This was the most pleasant car buying experience I've ever had. I normally dread buying new vehicles. Not anymore! GO Chrysler Jeep Dodge Southwest is the only dealer I will use from now on and I will recommend them to everyone. Don't confuse them with the "west" GO dealer in Golden. Go to the one in Littleton. Southwest, not west. It is worth the drive if you are far away. More

This will be the fourth vehicle I have bought new. I have never been treated as well as I was here. John and Charles treated us as friends not just customers. We work out of state so most of the deal was don never been treated as well as I was here. John and Charles treated us as friends not just customers. We work out of state so most of the deal was done by email and phone. But John was amazing as he called every step of the way he was so kind and I feel did more this his job requires he even went as far as to make sure we had transportation from the airport. The only day we were available was thursday so john also came in on his day off. He told me when we started he wants a customer to get exactly what they want and leave happy with what they want not something they were pushed into. John did a superb job at that he helped us pick a truck with everything we wanted and more. I really just want to thank them both once again and thank everything at go dodge southwest. All the employees we came into contact with were amazing. More

The service was exceptional! Bill answered all my questions and made my experience buying a car one of the easiest things I've done in a long time. Selling me a car is like taking a 9 yea questions and made my experience buying a car one of the easiest things I've done in a long time. Selling me a car is like taking a 9 year old to the dentist and Bill took the pain out of the experience even coming in on his day off to make sure I got the vehicle I wanted. Thanks to all of the team at GO for a very pleasurable experience More

Deal was made over phone. Deal as promised plus an additional 1K off asking price due to condition of trade-ins. I thought the cost of installed running boards and splash guards were excessive based additional 1K off asking price due to condition of trade-ins. I thought the cost of installed running boards and splash guards were excessive based on my internet searches. I had my truck box sprayed lined at Line-X in Colorado Springs for $425.00. The "Go" dealership wanted $490.00 for the same job. Again, expensive. Overall, we're very happy so far with the unit. I hope it pulls our travel trailer without problem. More

I looked at the vehicle that I purchased on the GO website weekly for about 4 weeks before I came in. I live on the other side of town, so I was hesitant to drive to the other side of town to buy a v website weekly for about 4 weeks before I came in. I live on the other side of town, so I was hesitant to drive to the other side of town to buy a vehicle. I am very glad taht I decided to. I found the vehilce I was looking for as well as the price and payments that were within my needs as well. More

Fantastic service, and not at all pushy. They answered all questions honestly, and treated me fairly! They offered several packages and service offers, but did not pressure me to buy them. Did a great j all questions honestly, and treated me fairly! They offered several packages and service offers, but did not pressure me to buy them. Did a great job of explaining all of these options as well. The car is in fantastic shape, and it is clear that they take pride in offering both new and used vehicles of the highest quality. More

We needed a new vehicle; we knew what we had in mind and pretty much what we thought we wanted. Sam Torres at Go Chrysler Jeep met us on the lot and he was so engaging, asking the right questions to be abl pretty much what we thought we wanted. Sam Torres at Go Chrysler Jeep met us on the lot and he was so engaging, asking the right questions to be able to determine our needs - then he proceeded to show us four different vehicles that were within our parameters. He made sure that we test drove them all and he showed us all the differences in each vehicle from the last one we'd driven, helping us to see all the qualities of each car. Never was he pushy nor did he rush us in making our choices. Infact he actually took the rag top off one of the models so allow us to see the process and how it all worked - that was a huge part of my decisions of which one to buy - as I felt that not only was the rag top a bit too noisy for my needs (as I drive a fairly long distance each day) I also felt it was too much work to remove it and put it back on - we went with the "covertible 3 piece hard top" which is much easier to deal with. I work in retail and I understand the concept of Customer Service very well - In fact I would tell my associates that I do NOT want them to be car salesman when dealing with our customer - It's not "What will it take to get you into this jacket today" - but I must say that after dealing with Sam I need to rephrase my words - as Sam did all the things I would want my Associates to do when dealing with a customer, he was engaging, informative and most of all he listened to what we needed and wanted - putting our needs before his own and he spent pretty much the whole afternoon with us and still I felt that we could walk away at any time without making a purchase and he would have been just a gracious with us. No pressure what so ever - but he also showed great confidence in his own ability to make the sale. Now that the sale has been made he has been great about following up with us and making sure that we are still very happy with our new Jeep Wrangler. I would surely recommend Sam to anyone looking for Great Customer Service!!! More

This dealership performed in the most professional manner possible in aspects of my purchase experience. They were friendly, courteous, and answered all my questions on the phone to pre-qualify my purchase possible in aspects of my purchase experience. They were friendly, courteous, and answered all my questions on the phone to pre-qualify my purchase before I even drove down there. Once I got there they already had my trade-in evaluation in progress and the new jeep I was interested was already out and waiting for me. I wasn't pressured in any way at all. In fact, everyone I worked with went out of their to make me feel comfortable. The price was right, the trade in was right, the financing was right, so I simply can't ask for anything more when buying a car. More

I had a great experience working with bill. He was very kind and not pushy, like other car salesman can be. He really worked hard to find me the car I was looking for, even after I was short with him afte kind and not pushy, like other car salesman can be. He really worked hard to find me the car I was looking for, even after I was short with him after having no luck finding what I wanted. He found me exactly the car I wanted and it was in the right price range. I couldn't be happier. More

Mr.Bill Spuier wasvery respectful when visiting this dealship,was not pushy which I look foward to when visiting a dearship shopping for a car.I must say I visited alot of dealerships in the Colorado ar dealship,was not pushy which I look foward to when visiting a dearship shopping for a car.I must say I visited alot of dealerships in the Colorado area and this was by far the best I have been to when it come to this sales person Mr.Bill Spuier very freindly,honest and respectful.Bill went out of his way to help us find not just a car,but the right car to fit us and this has alot to be desired.I have delt with alot of people in the past years and found very few would put in the time to make us fit in like this dealer had done.I apprecite all the effort that was put into this sale to make us feel complete.Thanks to Mr.Bill Spuier.More dealerships could use a sales person with this respect.Thanks Bill.Sincerely,John N Banks More