AutoNation Chrysler Dodge Jeep Ram Southwest

Brought my Grand Cherokee in for a filter change and a drain and fill on the transmission as it was due. Eric got me scheduled for the Saturday I was available and Jarrett made the drop off and pickup ea drain and fill on the transmission as it was due. Eric got me scheduled for the Saturday I was available and Jarrett made the drop off and pickup easy. More

Taking the Ram here was a huge mistake. Took three days to diagnose the problem and confirm what we said it was. Dealer could not replace the fuel pump so I had to tow it to my place. Pr Took three days to diagnose the problem and confirm what we said it was. Dealer could not replace the fuel pump so I had to tow it to my place. Procured the pump and installed last night. Safe to say I will never use this dealer again. More

Eric was a great service advisor. I would certainly recommend him to anyone that needs services on their vehicles. I would certainly recommend him to anyone that needs services on their vehicles. More

I had a great experience with David. He explained everything and was very professional. Sarah on the other hand was less than helpful. She is rude and unprofessional. She is supposed to He explained everything and was very professional. Sarah on the other hand was less than helpful. She is rude and unprofessional. She is supposed to be the person that people deal with. I am sure they could find a friendlier person to do her job. More

Everyone is pleasant and efficient. No pressure to have extra work done when servicing our car. Work is done on time and performed all work we requested. The advisor goes over what was No pressure to have extra work done when servicing our car. Work is done on time and performed all work we requested. The advisor goes over what was done and makes recommendations for what is needed in future so we can budget for the next visit More

Always pleasant and treat me well. always let me know what is going on with the repairs. always let me know what is going on with the repairs. More

Appreciate the professionalism of James and getting a reasonable deal on a new set of tires. Just wanted the white letters on the outside otherwise a 5 star experience. reasonable deal on a new set of tires. Just wanted the white letters on the outside otherwise a 5 star experience. More

For any of my many poor experiences at dealer service centers over the years, the past visit to Jeep autonation almost forgave them all! James my advisor was amazing with his communication and follow th centers over the years, the past visit to Jeep autonation almost forgave them all! James my advisor was amazing with his communication and follow through. While my Jeep issue was complex he took care of me very well along the way. More

I called for an oil change appointment. They had availability the same week. I explained I would wait for the service as I don’t live close to the dealership. Jarrett was very helpful. H They had availability the same week. I explained I would wait for the service as I don’t live close to the dealership. Jarrett was very helpful. He text me immediately after checking in to let me know if I had any questions or concerns he was available. When the service was done, (sooner than expected) he personally came to notify me. He brought all the paperwork and even walked me to my car. More

I purchased my 2022 Ram 2500 here and when service is needed I take it back. Sara is my service advisor and is excellent. She is knowledgeable and professional. The work is done quickly and meets my expe needed I take it back. Sara is my service advisor and is excellent. She is knowledgeable and professional. The work is done quickly and meets my expectations. I recommend them highly. More