
AutoNation Chrysler Dodge Jeep Ram Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great service by all involved. Thank you for making this battery swap happen so fast and getting me in touch with the Road side assistance people. Thank you for making this battery swap happen so fast and getting me in touch with the Road side assistance people. More
This is now the 4th time I have brought in my car for the same issue and 2k later I am still having the problem and the car would not even start the next day after pick up. I called the manager for service a same issue and 2k later I am still having the problem and the car would not even start the next day after pick up. I called the manager for service and after asking questions I was being told no answer in a demeaning manner he simply hung up on me. Just tell me you don’t know what the problem is, the poor service people are the middle ones for this poorly educated service department. Tony is helpful but not much in his control. More
Tricked into a lease and not willing to work with it to get me into a different vehicle (Substantially more expensive vehicle), and all before 24,000 miles my Jeep Wrangler Rubicon 4XE has had 2 major safe get me into a different vehicle (Substantially more expensive vehicle), and all before 24,000 miles my Jeep Wrangler Rubicon 4XE has had 2 major safety recalls, broken transmission pump, hybrid system failure x 2 requiring . This is more so a Don't get a lease, and don't buy a 4XE. Complete waist of your hard earned money. BBB complaint filed against stellantis. We'll see how much further I need to go. More
This wasn’t my first bad experience with AutoNation. I took my Jeep for service, spent close to $1,800, and they didn’t send me an Uber to pick up my car. This is horrible, especially the manager, Denni I took my Jeep for service, spent close to $1,800, and they didn’t send me an Uber to pick up my car. This is horrible, especially the manager, Dennis Hern. I will never give them my service again! More
Within two months of purchasing the vehicle both my salesperson and finance person had left this dealership. This wouldn't usually matter but in my case I needed assistance with some paperwork on my t salesperson and finance person had left this dealership. This wouldn't usually matter but in my case I needed assistance with some paperwork on my transaction still, and the latest representative has stopped responding. If this is how guests are treated after a sale, then I would be hesitant to recommend this dealership to anyone else. More
They were quick to respond to any questions regarding vehicle details or pricing. Also they honored their word on the deal made over the phone since I came from a couple hours away. vehicle details or pricing. Also they honored their word on the deal made over the phone since I came from a couple hours away. More
After having to wait almost 2 months for an appointment to get my brand new Jeep transmission pooring fluid out the side diagnosed under warranty. I was told it would take 5-9 days just for diagnosis and m to get my brand new Jeep transmission pooring fluid out the side diagnosed under warranty. I was told it would take 5-9 days just for diagnosis and my appointment was for a drop off only. No loaner or rental cars available and I would be charged $610 for the diagnosis if they could not find anything wrong. I bought dozens of new cars and never had to pay for a warranty diagnosis. The manager was not available and never called me as requested. When I asked for the corporate number I was told they didn't it and I could go to another dealer. I am now stuck with a new vehicle I can't drive. My 4th car purchased from Auto Nation in 2 years. Never had anything but excellent service from the Autonation Ford service department. I will never buy another car from Autonation again. More