AutoNation Chrysler Dodge Jeep Ram Valencia

Pedro our salesperson was very personable and did a great job of delivering a 2022 Ram 1500 eco diesel to us. In a very competitive market we were able to use our Costco discount to get a below MSRP price. job of delivering a 2022 Ram 1500 eco diesel to us. In a very competitive market we were able to use our Costco discount to get a below MSRP price. The process was drawn out and we almost walked away from the sale not because of Pedro but due to a glitch in financing. It literally took hours to complete the transaction. We were using our credit union for financing and had been pre approved. The finance manager stated that they deal with our credit union all the time so to expedite our purchase he could take care of it. Not clear what happened next but it took forever. Communication channels seemed to have broken down. The finance manager did offer us a higher rate than our credit union to get the deal done but we insisted on pursuing our credit union and said we could call them. Well you would of thought Moses had parted the Red Sea , all of a sudden our credit union got in touch with the finance manager and papers were being signed and shuffled like a card dealer in Vegas. Would I buy another vehicle from this dealership? Yes!!!! Would I use the same salesman ?Most definitely.!!!!!! Would I come more prepared ?Yes most certainly!!!!!! I would bypass their finance department and BYOF, from your bank or credit union. P. S. Tony the head honcho that approved our deal treated us like family. More

I looking for a car in the range of 20,000$ and again I found it at your dealership so I buy it and I very happy person dealing with you thank you found it at your dealership so I buy it and I very happy person dealing with you thank you More

I dealt with the most amazing sales reps at Auto Nation. Both Danny and Omar helped me build and order my Jeep Sahara and kept me informed on when it was being shipped, delivered to the distribution center Both Danny and Omar helped me build and order my Jeep Sahara and kept me informed on when it was being shipped, delivered to the distribution center and when it arrived at the dealer, The leasing process was smooth and quick. I felt very valued, and I LOVE my Jeep! More

The service writers are all very courteous and keep you up to date on your vehicles progress up to date on your vehicles progress More

Herb was the best salesperson. He was very helpful and waited for me although I came near closing time. He was very helpful and waited for me although I came near closing time. More

I flew in from Idaho to purchase a truck from them. The sales guy was moderately helpful but didn't really know anything and was not prepared even after I had been communicating with him for over a wee The sales guy was moderately helpful but didn't really know anything and was not prepared even after I had been communicating with him for over a week about buying the truck. Nothing really got done until the sales manager Paul got involved to get DMV services arranged so I could drive the truck back to Idaho. The truck is nice, but fast forward to a month later and I still can't register the truck in Idaho because the dealership is dropping the ball and all the required documents are not completed. I have talked with the manager James and Paul and it is still not resolved. More

Professional, knowledgeable, friendly and supportive. This dealership, and James, my salesman was very helpful and was happy to work with me. This dealership, and James, my salesman was very helpful and was happy to work with me. More

Jason was the best service writer. Very prompt and informative about the service of our Pacifica. We will be back . Very prompt and informative about the service of our Pacifica. We will be back . More

They spilled oil all over my engine which I had to bring back after it leaked all over my driveway to clean again. The truck was suppose to get washed and they didn’t wash it, not to mention I had to wait 3 back after it leaked all over my driveway to clean again. The truck was suppose to get washed and they didn’t wash it, not to mention I had to wait 3 weeks to get an appointment. I have bought 5 cars at that dealership and I probably won’t buy any others there. Sam Caloroso More

Our visit was fast and efficient. It was really to work with Jon our salesperson. I will definitely be going back here in the future. It was really to work with Jon our salesperson. I will definitely be going back here in the future. More