
AutoNation Chrysler Dodge Jeep Ram Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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AutoNation cdjr always delivers as promised. Jennifer always stays in touch through the whole process. Highly recommended dealer for sales and service. always stays in touch through the whole process. Highly recommended dealer for sales and service. More
Very happy with the service and satisfied with Al Kashier please who ever his boss, give him a raise he deserves it please who ever his boss, give him a raise he deserves it More
Had an appointment for Wednesday morning, vehicle not serviced until 2 days later. Repeated calls and texts to service rep went unheeded or disregarded. Estimate to do work was outrageously expensive. serviced until 2 days later. Repeated calls and texts to service rep went unheeded or disregarded. Estimate to do work was outrageously expensive. Will never have service done here again. Car returned dirty as well. More
I am a very long time customer, 20 years, so ! have seen many changes. Some to the good and some have remained the same. I will keep this short. After waiting for my appointed service which took 30 days to many changes. Some to the good and some have remained the same. I will keep this short. After waiting for my appointed service which took 30 days to obtain, I drove in to try to find out why my check engine came on. This led your mechanical team to a certain part of the vehicle, but found nothing wrong and therefore I was called to pick up the car. I was told the shuttle would be by to pick me up. 3 hrs. later, no shuttle. I than received a call that they had found a problem in the original location, but no part .was available After waiting for 21/2 weeks, the car was finally ready. However I found that your team found the problem way back when the car was being driven up to be released to me after their first diagnoses, nothing was wrong. An error like that could have placed me in harms way if I had picked it up when I was told , nothing was wrong, its ready. We were lucky , but a business can not be run on luck. Agreed? More
The entire experience at Auto Nation Jeep was excellent. The environment was very welcoming and warm. Gary and Cindy, my sales representatives were absolutely understanding and helpful. Gary himself, going The environment was very welcoming and warm. Gary and Cindy, my sales representatives were absolutely understanding and helpful. Gary himself, going above and beyond to assist me with my vehicle shopping experience. After selection, test driving, and paperwork; I departed feeling satisfied, and blessed to have such a good team from beginning to end. Big thanks to Gary, Cindy, and the Auto Nation Jeep Team. Needless to say, I love my Jeep Wrangler, as do my children. Thank You! Best, A. Tiller More
Great service at a great price,Jen Dennis, and the team were great and my car was fixed and clean in no time. Will for sure come back and tell all my friends were great and my car was fixed and clean in no time. Will for sure come back and tell all my friends More
Our first visit to this dealership for service was amazing! The staff was friendly and efficient. This time around, not so much. After waiting 2 months for my appt, The intake representative advise amazing! The staff was friendly and efficient. This time around, not so much. After waiting 2 months for my appt, The intake representative advised me I would have to leave my vehicle with them for 4-7 days for assessment. And then I might have to wait weeks more for the work to be done. There was no offer of a replacement rental, not even an offer of a ride somewhere, and at no time was I informed of these delays prior to my appointment. Supposedly, it was due to covid, which seems to be a popular excuse these days. One of the items that was supposed to be addressed was the digital update on my uconnect/phone system. We paid $200 for this update and my phone won’t even connect to my car now. Our calls transfer from uconnect back to our phones in the middle of a conversation and the “911” like message is still popping up on my screen. And that’s when the screen comes on. Because now I have a new issue of the screen not initiating and stays black, which means no radio. We have called three different times and received one returned call, which was in the middle of our wedding and we could not talk. I am so frustrated with this experience and am very disappointed. Hopefully, this review will get someone to reach out and rectify this situation! More