AutoNation Chrysler Dodge Jeep Ram Valencia

We had to bring our 2016 Dodge Charger in for service because suddenly the trunk would not open. At first the service person said it was probably because we installed a back up camera and that there was because suddenly the trunk would not open. At first the service person said it was probably because we installed a back up camera and that there was probably a short because of a ground wire. I told him that the back up camera had been installed over 6 months ago and it seemed odd to me that "suddenly" the trunk would stop opening now, it did not make any sense. He also said that if that was the case it would not be covered by our warranty and would be an "out of pocket" expense for us, which was upsetting. They said they'd need the car for several days to evaluate it. We got a text towards the end of Day 2 that the car was ready, the problem had nothing to do with the back-up camera, it was a defect with the actual latch for the trunk, they fixed it, it was covered under warranty and the car was ready for pick-up. I was pleased. I just wish the service person hadn't gotten me worried from the get-go. Other than that, my service experience was fine. More

no complaints the overall team was very helpful, the sales team was a lot better than the finance team. sales team was a lot better than the finance team. More

I special ordered my jeep and it came in perfect! It was actually better than I expected. I was helped by Chris Ramsis and Josh. Both of these guys are excellent to work with when buying your jeep. They are actually better than I expected. I was helped by Chris Ramsis and Josh. Both of these guys are excellent to work with when buying your jeep. They are both so attentive to your needs and not looking to sell you what they have in stock but rather to sell you what you want. I would definitely go back in and purchase another vehicle. More

The ease of the entire process was great! I appreciated the constant communication and updates about my car. the constant communication and updates about my car. More

I’ve been to other dealers of other vehicles I’ve owned in the past and have always felt they are dishonest This is the first Dodge vehicle I’ve had and the first honest dealer I’ve been to. Always helpful in the past and have always felt they are dishonest This is the first Dodge vehicle I’ve had and the first honest dealer I’ve been to. Always helpful. More

Fast , friendly and gets the job done. Jordan really went above and beyond. He made calls and then kept in touch with me about what was needed or just what was happening. This was done by text and phone call above and beyond. He made calls and then kept in touch with me about what was needed or just what was happening. This was done by text and phone calls. More

I had a great experience at Auto nation Chrysler Dodge Jeep Ram Valencia. Found the exact car I wanted at fair price with excelente customer service and attention to detail. I highly recommend this dealer Jeep Ram Valencia. Found the exact car I wanted at fair price with excelente customer service and attention to detail. I highly recommend this dealership. More

I did regular oil change service. Tried to sell me on possible engine oil leak that would require diagnosis. 2 nd opinion no leak found. possible engine oil leak that would require diagnosis. 2 nd opinion no leak found. More

Hands down, one of the nicest , transparent dealerships I have ever worked with. Matthew Judge was professional, friendly and helped in every way that he could. Kim & Travis were wonderful assisting too. I’m have ever worked with. Matthew Judge was professional, friendly and helped in every way that he could. Kim & Travis were wonderful assisting too. I’m very happy with my new Sahara 4xe. (Sending a Jeep 👋🏼) More

Very help full and very knowledgeable about the cars and trucks trucks More