AutoNation Chrysler Dodge Jeep Ram and FIAT North Phoenix

I have been in many dealerships and have had a lot of work done. They definately didnt do anything wrong, but they also didn't go above and beyond to be exceptional. I don't recommend any dealerships to work done. They definately didnt do anything wrong, but they also didn't go above and beyond to be exceptional. I don't recommend any dealerships to others. I think people should go in and decide for themselves. More

I had to call regarding a battery problem on a typical, blistering hot day in Phoenix, and was so relieved to have them tell me to come right in, and that it would immediately be taken care of. Another is blistering hot day in Phoenix, and was so relieved to have them tell me to come right in, and that it would immediately be taken care of. Another issue was that the handle that you can use to hoist yourself up into the seat (SUV, with a step up into the vehicle), had pulled away and was hanging there, useless and ugly. But none of it was any problem, everyone was helpful and friendly and the waiting area was pleasant. The service waiting room was perfect, with comfortable seating, tv, magazines, snacks and drinks available. I was out the door and on my way with everything in perfect order within an hour! More

Can't say enough about the great service provided by Bryan Appleton-Everyone there very helpful but Bryan understands my needs and knows how important it is to have my truck in and out as quickly as pos Bryan Appleton-Everyone there very helpful but Bryan understands my needs and knows how important it is to have my truck in and out as quickly as possible. I'm in good hands! More

Biran A. is awesome. I have had him as a service advisor for a while now and love his integrity and hard work. Brian works hard to keep coustomers happy and coming back. I would recommend this dealership fo for a while now and love his integrity and hard work. Brian works hard to keep coustomers happy and coming back. I would recommend this dealership for service anytime. Thanks For everything. More

My work truck died in flite late in the afternoon, I called Adam and a tow truck was sent.The next mornning (friday) I got a phone call and was told what the problem was and they would have to order a n called Adam and a tow truck was sent.The next mornning (friday) I got a phone call and was told what the problem was and they would have to order a new injection pump and the lift pump was in stock,and the truck would be ready on monday.got there monday and the truck was ready at noon as promised! Gene did an awsome job repairing my truck, as he always does and Adam again took very good care of me. My trucks and car will never see another shop as long as I own them! Again Thank You bothe for the great job! Dave Baker More

I was hocked to find out that the service person I made the appt with was gone but the other people were very friendly. I brought my car in to have an oil change and tire rotation/balance and I only had t the appt with was gone but the other people were very friendly. I brought my car in to have an oil change and tire rotation/balance and I only had to wait 30 minutes for this. I was impressed by how friendly and quick this service was, I am just sorry that I don't remember their names. Thank you More

Could be a little better about transferring a customer's repair status to another repair rep. when their service rep. is out when repairs are being done. repair status to another repair rep. when their service rep. is out when repairs are being done. More

The only negative is the amount of time the service took. I was told 35 minutes and it was about an hour and 15 minutes to complete. With that said the quality of the work and the attention I received from I was told 35 minutes and it was about an hour and 15 minutes to complete. With that said the quality of the work and the attention I received from Brian is and has been top notch. More

Needed some service and radio repair done on our 2000 Concorde. Adam greeted me and listened to my needs very attentively and promised to handle it quickly. When Adam found that the OEM CD changer was Concorde. Adam greeted me and listened to my needs very attentively and promised to handle it quickly. When Adam found that the OEM CD changer was no longer available (my radio problem) he informed me right away, allowing me to search for and acquire an OEM replacement. After dropping off the part, it was installed and the rest of the services completed in a very acceptable time frame. Your response to and resolution to our service needs on both of the Chrysler vehicles we have had has always been fast and satisfying. Thank you. More

I take both of my dodge vehicles to this location to get them serviced, and I have been a SOLID customer for the past 3 years. One of my cars is a Dodge Charger SRT8 in which I am very picky on who gets to them serviced, and I have been a SOLID customer for the past 3 years. One of my cars is a Dodge Charger SRT8 in which I am very picky on who gets to look and work on my car. One of the things that I really like is thier attention to detail for example, when my Charger went into get a Coolent flush the Technichion working on my vehicle noticed some of the fan blades that are used for the radiator were broken. It was replaced under warrenty. Another example is when I get my cars tires rotated, the SRT8 Charger has 20 inch wheels and have Brembo brakes. These brakes create a TON of break dust which is almost impossible to clean unless my wheels are taken off the vehicle. When I get my car back my wheels are 100 percent clean inside and out. That's going the extra mile and something I would not get anywhere else. The service advisors are knowledgable, friendly and are not pushy when recommending services. I trust this dealership to keep both of my vehicles running at peak performance and in proper working condition. More