AutoNation Chrysler Jeep Arapahoe

Kaden made the process quick and easy, eventhough there was a slight change in the monthly payment at the end with financing it wasn't a huge concern and Kaden genuinely made up for the discrepancy. was a slight change in the monthly payment at the end with financing it wasn't a huge concern and Kaden genuinely made up for the discrepancy. More

Friendly and superior service! Excellent waiting area. Puts the customer first by listening and meeting my needs Excellent waiting area. Puts the customer first by listening and meeting my needs More

I had a great experience with Service Advisor, Chris Turner, from the start. He thoroughly explained the details and remained in contact with me throughout the entire process. His professional and perso Turner, from the start. He thoroughly explained the details and remained in contact with me throughout the entire process. His professional and personable manner eased all my worries. I will definitely see Chris for all my Jeep needs! More

Everything was done fast and everyone was very helpful and friendly I was there for less than what I thought I would be. and friendly I was there for less than what I thought I would be. More

First, I have been waiting on a part since last march, that finally was fixed. This has been a process, with the wrong part being ordered. I was told they would call me when the part came in, I never rece that finally was fixed. This has been a process, with the wrong part being ordered. I was told they would call me when the part came in, I never received a phone call. I would have to call to get an update, which every time I call I was told the part would be in next week and they would call me. Again I would never get that phone call. If you say the part will be in next week and you'll call me, I expect a phone the next week regardless if the part showed up or not. Then my last experience, the service tech was rude and condescending. He failed to stop and hear what I was saying, and would rather argue. He provided me a list of service my vehicle needed, but when I asked for an itemized list of the cost of each repair he said he could not break it down. I informed him I can do many of the services myself but wanted to know the cost break down so I could chose which services I would do vs paying the dealership. Again he chose to argue, and told me if I did the repairs myself I would void amy warranty. I guess this is how you do business, fail to provide an itemized list of what it will cost, and if the customer turns it down you will void there warranty. Really!! Lastly, when my wife went to pick my Jeep. There were two service techs talking to each other, and ignoring her. When she Interrupted them to get help, they were very rude. Also when they brought the jeep up, the person was driving my Jeep very fast and reckless. My wife said she could here the engine rev before she could see the Jeep. I have purchased several vehicles and had all my vehicles service at Auto Nation dealership, and I will be finding a new dealer.. More

Not up front on items that were not working properly. . When I brought the vehicle in to be prepared one item was not under their warranty and the other had a costly deductible. Prices are inflated for . When I brought the vehicle in to be prepared one item was not under their warranty and the other had a costly deductible. Prices are inflated for any work done . would never buy another vehicle from auto nation. More

Gary and Eric made my lease happen! They worked in great lengths to make me happy. They worked in great lengths to make me happy. More