AutoNation Chrysler Jeep Broadway

Great experience servicing my Jeep. The repair was completed quickly, and the communication from my service advisor was clear and consistent throughout the process. Everything was expla The repair was completed quickly, and the communication from my service advisor was clear and consistent throughout the process. Everything was explained upfront with no surprises. Professional, efficient, and easy to work with—would definitely return for future service. More

This is our 3rd jeep that we have purchased with AutoNation. They have been extremely helpful every time. This time we worked with William. He answered every question we had, was respectful of our t AutoNation. They have been extremely helpful every time. This time we worked with William. He answered every question we had, was respectful of our time, and worked things out to meet our budget. Love my new jeep! More

My experience with William M. in sales was great!In general he was a pleasure to work with and also fun to talk to while waiting for my paperwork to be ready. Working with fin in sales was great!In general he was a pleasure to work with and also fun to talk to while waiting for my paperwork to be ready. Working with finance was a different story. I felt manipulated into purchasing coverages that I did not need and then could not get in contact with anyone for over a week to get information on how to cancel (emails never responded to and calls never returned). I had to walk into the dealership in person to get anyone to respond to me (all for a piece of paper with a phone number and email that anyone could have provided to me). Now I am left with a wildly high lease payment and one remaining unnecessary coverage plan that could not be cancelled. It has been over 30 days since purchasing the vehicle and I am still waiting for a check from this dealer to pay off my previous lease. So I am currently paying 2 car notes, 2 insurance premiums and cannot get a response from the finance department regarding when to expect the check to arrive. The Jeep just sits in my driveway since I haven’t been able to turn in my old lease and I am really regretting my decision to work with this dealership. Honestly, at this point it has been such a bad experience, I wish I could pay them to just take the car back. More

From beginning to end the dealership was awesome. They knew exactly what I was looking for and got tgd deal. Thank you David and Tyler. I am loving my new Jeep. They knew exactly what I was looking for and got tgd deal. Thank you David and Tyler. I am loving my new Jeep. More

I appreciated my salesman searching their inventory for features on a vehicle that were important to me thus saving me time features on a vehicle that were important to me thus saving me time More

This dealership completely failed to stand behind a vehicle they leased to me. My Jeep wrangler has multiple unresolved safety recalls with no repair timeline. When I asked for help, I was told there w vehicle they leased to me. My Jeep wrangler has multiple unresolved safety recalls with no repair timeline. When I asked for help, I was told there was nothing they could do. I have spent hours on the phone being tossed between different departments and have made no headway and do not have a safe vehicle to drive. The safety recalls include the car randomly turning off while in motion (which I have experienced multiple times) and the potential for it to catch on fire without warning. This puts my life at risk and these concerns were dismissed. No escalation, no solutions, no accountability. If you’re looking for a dealership and a manufacturer that disappears the moment a problem arises, especially a safety issue, this is it. More

Clean and friendly environment, friendly and knowledgeable service staff, kept me well informed about what was needed for the repair work along with cost. Work was completed in a timely manner. knowledgeable service staff, kept me well informed about what was needed for the repair work along with cost. Work was completed in a timely manner. Gives me a really good waranty. I am so glad I did my repairs at this dealership. More

I was having trouble with the gear box, and steering. I talked to the sales manager and he came out and drove my truck and showed me how to operate everything correctly. Now I know it was me all along 🤪 I talked to the sales manager and he came out and drove my truck and showed me how to operate everything correctly. Now I know it was me all along 🤪 More

Wonderful, Bryan is a excellent salesman, The whole team looked for the best way to help me get the vehicle I wanted. looked for the best way to help me get the vehicle I wanted. More

Exelente servicio con ROB WRIGHT, me ayudo mucho para comprar para comprar mi primer jeep. Y lo bueno de Roberto habla español..gracias comprar para comprar mi primer jeep. Y lo bueno de Roberto habla español..gracias More