AutoNation Chrysler Jeep Broadway

scheduled a recall and service appointment. service was done, when they called to tell me the car was ready, they said they didnt have the recall equipment. shouldnt that have been looked at b service was done, when they called to tell me the car was ready, they said they didnt have the recall equipment. shouldnt that have been looked at before this appointment. More

Knowledge, helpful, and reliable service. I always know that I can trust work from AutoNation! I always know that I can trust work from AutoNation! More

I live 4. 5 hours away in rural Colorado. I spent a lot of time looking across the state to find the perfect Jeep for me. I found it at AutoNation Chrysler Jeep 5 hours away in rural Colorado. I spent a lot of time looking across the state to find the perfect Jeep for me. I found it at AutoNation Chrysler Jeep Broadway. I worked with the sales team for several days ahead of making the commute to the dealer to pick up the car. I emailed the sales lead and his manager emphasizing the need to have everything in order so that I could sign and drive off with the car (I was returning my leased Tesla the same morning and returning to my home in Creede). I called and spoke with the sale lead the morning of pickup and confirmed when I would be there, and that I needed an extra key made (the car only came with one). When I showed up at the dealer, the finance team had no idea who I was, they had completed none of the paperwork required for the purchase, and they made me redo multiple documents that I had already done the week prior with the sales team, they were missing a letter from my bank that no one told me they needed, the car wasn’t ready, it had half a tank of gas, a locked gas cap that had to be removed by their service team, the extra key (that they made me pay $300 for) wasn’t ready, and I had to wait over an hour and a half to sit down and sign the paperwork. Meanwhile, my 7-year-old son and I had to sit in the dealership, skip lunch while we waited, rush through the paperwork, and run out the door to get back home on time. The car is great and I’m enjoying it, the buying experience was completely disorganized and amateurish. More

Doug did a good job on getting my car in and out as quick as possible. He was very nice and offered me som coffee while I waited. Overall I think he deserves a raise. as possible. He was very nice and offered me som coffee while I waited. Overall I think he deserves a raise. More

Great experience with Brandon and Jordan. They made everything very easy. I would highly recommend them. They made everything very easy. I would highly recommend them. More

Jeremiah Fleury, Jordan James, and the AutoNation team was an absolute pleasure to work with. I couldn't have asked for a better team to purchase a new vehicle from! Jeremiah was quick to answer my online was an absolute pleasure to work with. I couldn't have asked for a better team to purchase a new vehicle from! Jeremiah was quick to answer my online query about a new Jeep Wrangler 4XE that was just arriving, which resulted in a seamless appointment to review and test drive the vehicle. Loving our new Jeep! More

I’ve been a customer of AutoNation for almost 5 years now. Always have a good experience! David was my sales rep and he was fantastic. Very informative and helpful throughout the whole process. now. Always have a good experience! David was my sales rep and he was fantastic. Very informative and helpful throughout the whole process. More

I had to bring my vehicle in for a recall. It was very easy to schedule an appointment and they also fixed a problem I was having with my seat for a small charge. My car was ready in an approp It was very easy to schedule an appointment and they also fixed a problem I was having with my seat for a small charge. My car was ready in an appropriate amount of time and the staff was very friendly. More

The staff is very friendly & professional, waiting area comfortable with good accommodations. Had my first visit with the timeframe for service being what was promised. I had purchased a pack of oil change comfortable with good accommodations. Had my first visit with the timeframe for service being what was promised. I had purchased a pack of oil changes when buying the car, just used the last one. I honestly won’t return there for service unless it was for free service due to prices and every other time taking much longer than promised. More

It took almost 4! years for AutoNation to complete recall work on my Jeep; they kept saying there were no parts available. Even tho I had no problem with the vehicle, years for AutoNation to complete recall work on my Jeep; they kept saying there were no parts available. Even tho I had no problem with the vehicle, that's unacceptable on the part of AutoNation and Chrysler. Once the vehicle was in for service, the staff were competent, friendly and efficient. So, rating for AutoNation/Chrysler - 0 Rating for actual service employees - 5 More