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AutoNation Collision Center Chandler

Chandler, AZ

Overview
Reviews
4.5
13 Reviews
Call Dealership (480) 827-3426

1350 Gilbert Rd Bldg B

Chandler, AZ

85286

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Showing 13 reviews

April 29, 2024

Everything was good except that the rear tire was not the right tire. Plus I had to contact my Canadian dealership to get the right product code gave that Info to your person and still didn't get it right. More

by bwerbow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castro
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Helpful
March 01, 2024

Everyone was great. We were kept in the loop with all the progress. Our experience was professional at all levels from intake to dismantling and putting the car back tog More

by Francisriddle08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Rich, Alan
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Mar 06, 2024 -

AutoNation Collision Center Chandler responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need any help, please give us a call!

Helpful
January 09, 2024

Had to replace front bumper and left headlight, paint front bumper, they used an aftermarket replacement headlight. Had to go back and make adjustments to left side of vehicle because of misalignment More

by arizona_dreamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeStefeno, Justin
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Jan 13, 2024 -

AutoNation Collision Center Chandler responded

Hi, we regret to hear about this experience, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (480) 630-2823. We'd appreciate the chance to make your experience a positive one.

Jan 13, 2024 -

arizona_dreamin responded

The situation has been taken care of by John DeStefeno. Thank you for your concern regarding my experience at your facility.

Helpful
December 20, 2023

Great customer service! ! My car looks great!! Everyone was so pleasant and helpful!! Definitely recommend them!! More

by kalicia64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dano
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Dec 22, 2023 -

AutoNation Collision Center Chandler responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Collision Center Chandler. If you ever need any help, please give us a call!

Helpful
December 19, 2023

Interesting. When I said I would pay out of pocket, I was told I needed a replacement and bumper could not be repaired. Based on the quoted price, I decided to fi More

by Bertie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know, luckily I can’t remember. It was an awful experience.
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Dec 21, 2023 -

AutoNation Collision Center Chandler responded

Hi Bertie, thank you for taking the time to leave us feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. AutoNation Collision Center Chandler

Helpful
October 11, 2023

My 3rd time working with Auto Nation Collision Center. Each time was outstanding. Adam is the best More

by jperdueaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Oct 13, 2023 -

AutoNation Collision Center Chandler responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Chandler. Drive safe, and we'll see you on the road.

Helpful
October 05, 2023

Helpfull , knowledgeable and friendly staff that is why they can have the work done when they promised. More

by Fernando Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Merscheim , Natalie Markevicius
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Oct 06, 2023 -

AutoNation Collision Center Chandler responded

Hi Fernando, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road.

Helpful
September 25, 2023

The front counter service was efficient and courteous. Paper work was fast. I had no problems at all. More

by Kathryn Briggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josue Ramos
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Sep 28, 2023 -

AutoNation Collision Center Chandler responded

Hi Kathryn, we are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road.

Helpful
September 22, 2023

Great Service - outstanding communication with my service technician Dano Booth! Front desk customer service assistants very helpful and knowledgeable. Thank you! More

by Songster79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dano
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Sep 25, 2023 -

AutoNation Collision Center Chandler responded

Hello, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

Helpful
September 21, 2023

Everyone that worked with me was so very nice and the work that was done was done so well, thank you so much i"m well pleased. Thanks again Pat More

by plongmire35
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Natalia
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Sep 24, 2023 -

AutoNation Collision Center Chandler responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

Helpful
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