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AutoNation Collision Center Spokane

Spokane, WA

Overview
Reviews
4.4
22 Reviews
Call Dealership (509) 927-1284

10000 E. Sprague Avenue

Spokane, WA

99214

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By Type

Showing 22 reviews

December 08, 2023

Took my daughters 2012 Outback in for fender bender service. I expected 2 weeks to get it back and we picked it up within 5 days. David Guthrie was awesome, he texted me daily with updates and answer More

by TAnderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guthrie
Report | Print
Dec 12, 2023 -

AutoNation Collision Center Spokane responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Collision Center Spokane. If you ever need any help, please give us a call!

Helpful
December 04, 2023

Joy ride my car. . My Audi was rear ended so took car in for repair. I alway note the milage so I was shocked when I picked up the car to find it had been drive 30 mil More

by Sac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General manager
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Dec 05, 2023 -

AutoNation Collision Center Spokane responded

Hi Sac, we regret to hear about this experience, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (509) 590-0761. We'd appreciate the chance to make your experience a positive one.

Helpful
November 30, 2023

Very helpful and very nice, did great work on my car! The women that helped us was very understanding and sweet. More

by jan.baker70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name, I think darla.
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Dec 02, 2023 -

AutoNation Collision Center Spokane responded

Hi, we are happy you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road.

Helpful
November 22, 2023

Took my car in to get fixed and more damage was done while there. No pictures of it no phone calls. Worst service. More

by Millergirl07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Nov 25, 2023 -

AutoNation Collision Center Spokane responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Collision Center Spokane take our reviews very seriously. If you'd like, please contact our General Manager at (509) 590-0761. We'd appreciate the chance to make your experience a positive one.

Helpful
September 01, 2023

The Collision Center was very clean and full of the best people I've ever encountered. Thank you team More

by Only1biggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Goldammer and Greg Freeman
Report | Print
Sep 06, 2023 -

AutoNation Collision Center Spokane responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road.

Helpful
September 01, 2023

Darla was amazing and my car looks beautiful! Thank you to all! I appreciate the hard work More

by Only1biggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darla Goldammer
Report | Print
Helpful
August 15, 2023

They took the worry out of my problem. Absolutely zero help from other local repair shops. Autonation stepped up More

by Roberta Harms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Aug 15, 2023 -

Roberta Harms responded

The best and nicest guy to work with. If he said he would call or text he did. I never had to place a call to them one time while they were repairing my car. That to me was the most important part of complete transaction. Communication is a powerful and wonderful tool

Helpful
August 10, 2023

Goes the extra mile. Seamless coordination between them & my insurance company. Arranges for rental car pickup at collision center. Adjuster , David Guthrie was very prof More

by Ksnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guthrie & receptionist (can’t remember her name (long blonde hair), great customer service
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Aug 14, 2023 -

AutoNation Collision Center Spokane responded

Hi, thank you for taking the time to share your feedback with us. If you ever need any help, please give us a call!

Helpful
August 09, 2023

I had an unfortunate encounter with Bambi. Trevor at autonation took excellent care of me and my car. It was ready before I was. Excellent service overall. More

by mark.d.canterbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Aug 13, 2023 -

AutoNation Collision Center Spokane responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Collision Center Spokane. If you ever need any help, please give us a call!

Helpful
July 31, 2023

They strive to get your vehicle back to you as fast as possible and do a great job. More

by rossbman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guthrie
Report | Print
Aug 07, 2023 -

AutoNation Collision Center Spokane responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
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