AutoNation Dodge Ram Arapahoe

Chad, my service manager, did a great job of "upselling" my oil change...while saving me money in the long run! The oil change/tire rotation package was a great idea, and even though I had been here many t my oil change...while saving me money in the long run! The oil change/tire rotation package was a great idea, and even though I had been here many times, I'd never heard of it until Chad was who I interacted with. He also showed me other ways to save money, but of course it benefitted RAM Arapahoe, too! Loyalty runs both ways when you make it a win-win! More

Treated me with exceptional professionalism. Ordered a new charger it came in and was in excellent condition. Ordered a new charger it came in and was in excellent condition. More

The sell went smoothly, I felt comfortable with the sales man and the finance people. I have purchased all my vehicles from Auto Nation and always had a good, very fair deal. man and the finance people. I have purchased all my vehicles from Auto Nation and always had a good, very fair deal. More

Wonderful experience! ! Fantastic staff that was knowledgeable and friendly!! I will definitely recommend to everyone!! ! Fantastic staff that was knowledgeable and friendly!! I will definitely recommend to everyone!! More

We initially reached out to them for a car they had listed on autotrader. Nate responded promptly with a phone call and was very accommodating and helpful through the whole process. No complaints, woul listed on autotrader. Nate responded promptly with a phone call and was very accommodating and helpful through the whole process. No complaints, would recommend to anyone else. Thanks! More

Went to test drive with no intention of buying that day. Staff was great, no pressure to buy but worked very hard to accommodate my needs. Drove home a great truck feeling very comfortable with my purchase, Staff was great, no pressure to buy but worked very hard to accommodate my needs. Drove home a great truck feeling very comfortable with my purchase, a first for me! More

They seem to care about the customer. Work on my vehicle seems to be good no problem yet. Work on my vehicle seems to be good no problem yet. More

Hard to schedule. Phone calls went to voicemail continually. Couldn't schedule an oil change and recall service with the same person. I scheduled an oil change with a Phone calls went to voicemail continually. Couldn't schedule an oil change and recall service with the same person. I scheduled an oil change with a coupon. The coupon was for 5 quarts. My truck takes 7 quarts. No problem - accept that the way they figured the cost of the additional 2 quarts was $19.41 PER QUART!!! Come on -- we know you buy it in bulk and I can go to the store and buy the best for about $6 per quart. I know there will be some markup but almost $20 per quart. They had to unplug my running boards from the ODBI, but did not plug them back in when done. I had to go back in to have it completed. No conveniences in the waiting room - water, coffee, tea etc. Basically a very mediocre experience. I wanted to like this dealership for the service because I a good experience with the GM during the buying process and when I had to cancel my order I promised him I would use his service center. Unfortunately I will probably not be going back. More

Jeremy and Jeromy were great to work with. Their knowledge base, professionalism, and customer service were top-notch. They went the extra mile ensuring that we had an overall wonderful experi Their knowledge base, professionalism, and customer service were top-notch. They went the extra mile ensuring that we had an overall wonderful experience. More

Went in for a few minor issues with my 22 1500. One issue i have is that a tow hook has started rusting. When i brought this up to my service advisor i was told i needed to contact Ram Corporate One issue i have is that a tow hook has started rusting. When i brought this up to my service advisor i was told i needed to contact Ram Corporate to get that resolved. In my 20+ years of owning cars i have never once had to contact an auto manufacturer, this is the whole point of the dealer network at least i thought. Another issue i'm having is an annoying squeak coming from the front left side of the truck it is very noticeable if you drive the car and hit any real bumps at all. I was told everything was tight and nothing is wrong with the suspension. If i were the tech i think i would have taken a little more time to try and diagnose the issue instead of just giving up. Finally, in my experiences with dealers for cars i've owned anytime i have taken a vehicle in where a technican actually touched the car there were a list of simple things that get checked: fluid levels, tire pressure, etc. These things were not done and really gives me great concern over the level of detail technicians and service advisors are putting into these vehicles. More