AutoNation Dodge Ram Arapahoe
Centennial, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Brought my Ram 3500 in for fuel pump recall Sept 26 2022, they said it would be done in 2 days. Told them I'd be gone all week, so I'd pick it up Friday so they could have it all week. Returned Friday to f they said it would be done in 2 days. Told them I'd be gone all week, so I'd pick it up Friday so they could have it all week. Returned Friday to find out it wasn't ready yet and they didn't do the recall I had scheduled because they didn't have the part. So why did they not re-schedule or inform me before Friday? Told me they would reach out when the part came in and finally after waiting for months I reached out in April 2023. They said 2 weeks they could get me in if it worked to drop it off Wednesday April 11 and they needed 2 days. I asked if it would be ready Thursday evening, they said yes. Thursday late afternoon I was told it wasn't going to be ready and they asked if they could keep it. I responded I needed it but if they could have it done Friday around noon that would be fine, they responded that wouldn't be a problem. Friday at noon I asked for an update! NOT READY! I was told he's under it right now. Finally at 3:30 I was told it was finally ready. A fix that is expected to take 3.5 hours took 8 days over nearly 7 months to complete. Find someplace else! HORRIBLE SERIVES DEPT! More
William is always helpful, trustworthy and provides AAA service. We always feel confident working with William that he will get the job done right or he will always make sure it does. Thank you!!! service. We always feel confident working with William that he will get the job done right or he will always make sure it does. Thank you!!! More
They got me in quickly for a LOF and tire rotate and performed well. But, Since my service agreement ran out on my previous oil change I was planning on buying another. The price they quoted seemed ver performed well. But, Since my service agreement ran out on my previous oil change I was planning on buying another. The price they quoted seemed very high so I asked what a single oil change and tire rotate cost and they stated the prices have gone up twice recently which is now approximately $180 plus fees and taxes just for a Durango R/T. Luckily when I was online scheduling my appointment they price quoted was a lot less which they honored. While waiting I did make a few calls and found other dealers are not near that expensive. So it is very possible I’ll will be looking elsewhere for my future service or do it myself. More
The dealership was very welcoming and not overwhelming at all. The dealer that sold me my car was very detailed very honest and very upfront with All of the pertinent information. all. The dealer that sold me my car was very detailed very honest and very upfront with All of the pertinent information. More
First off I decided to by the Dakota on a Friday from 1000 miles away. They told me if I left a deposit they could only hold it until Saturday. I couldn’t wire the full payment until Monday. They said ca 1000 miles away. They told me if I left a deposit they could only hold it until Saturday. I couldn’t wire the full payment until Monday. They said call Saturday, put a deposit and I they could hold it until Monday so I could make full payment. I called Saturday and the told me I can’t put a deposit because somebody else was looking at it. A xxxxxxxx move because they knew I was buying it. Called later and said I could have it. Should have said no. I pay a deposit and wired the balance Monday. Because I was on vacation in Arizona I couldn’t pick it up until the following Tuesday. I wrote down and specifically asked several questions writing down the salesman’s answers. When I got to the dealership the truck was filthy. I looked around it finding problems I was not told about. I specifically asked about paint problems. I was told there were only some hail dents. He lied. The top of the tailgate paint was down to bare metal. On the hood someone had taken a key and scribbled down to metal. Also 2 other bad scratches. I should have walked but I was 1000 miles from home so it would have been difficult. I decided to live with it. I sat there for over 2.5 hours waiting for someone to do paperwork for me. After 9 days paid in full you would think they would have it ready. While I waited he washed the truck. When I left about 100 miles later the check engine light came on. The recliner for the drivers seat doesn’t work. The CD player is junk. At a stop on my way home I walked around the truck. The hail dents were around the whole vehicle. Not just the hood. I was lied to about that too. It will cost me about 1000.00 to repair the paint damage. 150.00 to find out what the check engine light means plus whatever to repair the problem. The hail dents would cost a fortune. Him washing the car after I walked around it was a scam. All I get is an apology several times. No move at all to make things right. I should have just walked but now I’m looking at a minimum of 2500.00 to repair what I was told is fine. As a collector I have bought numerous automobiles site unseen across the county. This is the worst transaction I ever encountered. After 10 days I still have not received the title. I will now have to pay a fee to the state for not transferring it in my name within days from the sale. I feel totally scammed. I have proof of all of this from notes, pictures and emails DO NOT deal with this dealership More



