AutoNation Dodge Ram Arapahoe

Had an appointment to repair a busted out window on front drivers side at 0730 hours. The mechanic did not remove all the broken glass from the drivers side inner door panel. Also, I had to replace window m drivers side at 0730 hours. The mechanic did not remove all the broken glass from the drivers side inner door panel. Also, I had to replace window modular. The mechanic broke the switches that rolled up and down the drivers and passenger side windows. I noticed the broken switches when exiting Dodge Auto Nation garage. Finally, I was punctual for my 0730 appointment and I was told it would take a couple of hours for repair. However, evidently, the mechanic assigned to my vehicle was working another vehicle that needed immediate repars. As a result, my Dodge Ram drivers side window was not repaired until 1200 hours. I am not very satisfied with the mechanics work, nor with the customer service. More

I bought a RAM TRX 2021 last July at this dealership. The car has 16K miles and they have performed all the services so far. Today the check engine light came on. I spoke with two people at their service The car has 16K miles and they have performed all the services so far. Today the check engine light came on. I spoke with two people at their service department. The first person told me he didn't know what i should do and proceeded to transfer me to another person. I explained again the message I had on the dashboard (along with the check engine light)...and told them I was worried and didn't want to ruin the truck. The second person told me I had to go online to make an appointment, but they wouldn't be able to help me for 3 or 4 weeks. He also offered for me to bring the truck and leave it there until they had time to take a look at it ("but no promises, it should take 3-4 weeks"). Please note I paid $100K for this truck. I asked, what happens if the engine breaks? - he said not to worry since the warranty would cover it (seriously, he said that). I am beyond disappointed and suggest you consider these factors before you purchase a car there. I will contact RAM directly and file a complain. There are too many people who put so much effort for cars like this to be competing in this market - it is so frustrating at so many levels. Beware. If you know another RAM dealer in the Denver area, go there. More

We ordered our charger on April 7, we knew it would take a while, fortunately it was only about three weeks late, which is way better than other stories we have heard. We also know the dealer cannot control a while, fortunately it was only about three weeks late, which is way better than other stories we have heard. We also know the dealer cannot control any delays from the manufacturer We got out car on July 23 rd. She is beautiful, thanks Dodge Arapahoe for delivering our car in such fine fashion More

Very professional and knowledgeable. The service technician did not try to oversell what needed to be repaired on my vehicle. Took the time to explain all the services to be done. Very i The service technician did not try to oversell what needed to be repaired on my vehicle. Took the time to explain all the services to be done. Very impressed. More

I made a appointment dropped it off the service was done with no problems and on time with no problems and on time More

Troy very helpful and responsive in recent service visit, as other service agents have been in past service visits. Have bought two vehicles from this dealership and pleased with service and sales. as other service agents have been in past service visits. Have bought two vehicles from this dealership and pleased with service and sales. More

Jordan was very helpful and communicated great with the vehicles we were looking at. Jeremy in financing was friendly and got us out of there quickly. vehicles we were looking at. Jeremy in financing was friendly and got us out of there quickly. More

Do NOT use this store for any service need. I brought my Challenger in to get some warranty work done. They reached out to my warranty company, received approval and shared the approval and the I brought my Challenger in to get some warranty work done. They reached out to my warranty company, received approval and shared the approval and the cost of $100.00 deductible with me. I approved the work with this knowledge. They proceeded to do the work, put everything back together and then found a totally separate problem. They again contacted the warranty company and this time it was denied and cancelled due to mods on the vehicle. I went in to pick up my car and was presented with a bill for $1000.00 and not the $100.00 i was expecting. This is some shady business practices, and not one i will be using again and highly advise other to avoid at all costs!!! More

Troy in the service department was helpful in explaining what service my truck needed. The service was done promptly and with quality. what service my truck needed. The service was done promptly and with quality. More

Very helpful, friendly, and professional staff. Exceed expectations at the whole process including the financial portion. Exceed expectations at the whole process including the financial portion. More