AutoNation Dodge Ram Arapahoe

Very easy to schedule appointment. Drove right up and was greeted and told me how long it will take. When completed, went over everything on my car, told me the next mileage I meet 30k Drove right up and was greeted and told me how long it will take. When completed, went over everything on my car, told me the next mileage I meet 30k what needs to be done. Gave me quotes on getting new tires. More

After 4 unsuccessful attempts to book a spot for service under 1 month out online & by multiple phone calls, I drove 60 miles to address a clutch fan issue with a certified truck I had recently purchased. L under 1 month out online & by multiple phone calls, I drove 60 miles to address a clutch fan issue with a certified truck I had recently purchased. Long story short Kip Kelly the service manager at Auto Nation Dodge Ram in Centennial Colorado finds me a Wednesday time slot the following week, after speaking to his manger. I show up for that and they ID'ed the bad clutch fan & belt and say the parts will be in the following Monday. Plus, they were covered by the limited warranty. That was 7 days ago. I have left multiple emails which i can produce a history on. Plus a few calls, some of which even landed in Kips managers inbox and never once has anyone back in contact with us. This is unacceptable. Last week I was told I would have to speak to Kip and that he was out with gout. Today I called and they said I would have to call back tomorrow because he is still out.... SO, what if kip dies? does my work order die too? Again, this is just passing the hot potato, a waste of the consumers time and a super frustrating way to conduct business. Me and my family will never purchase another auto knowing this is the level of service your management stands behind and defends. Shameful More

Great people and service. Not pushy at all. Gave me way more for my trade. Not pushy at all. Gave me way more for my trade. More

Andy and Niel were fantastic! Easy and stress free buying experience. Loving my new Ram 1500! Easy and stress free buying experience. Loving my new Ram 1500! More

The service department was very friendly and accommodating me on my new ram diesel…. I will be bringing my truck back there for all services.. accommodating me on my new ram diesel…. I will be bringing my truck back there for all services.. More

Went in for a basic oil change. Then I got an oil leak. Took it back to the dealership and come to find out they did not tighten the oil filter enough. A week later the check engine Then I got an oil leak. Took it back to the dealership and come to find out they did not tighten the oil filter enough. A week later the check engine light came on. If was not for Cheyenne saving the day and taking care of me, rating would have been one star. She really cares about customers and customer satisfaction. More

Purchased a new 2021 Dodge Challenger from Mike Hoffman. Mike was excellent to work with and kept us up to date on the status of the Challenger as it was being manufactured at the factory in Canada. When Mike was excellent to work with and kept us up to date on the status of the Challenger as it was being manufactured at the factory in Canada. When the Challenger arrived at AutoNation Dodge Ram Arapahoe, Mike told us that day and that night we got there and paid for it. The process to get the final price was very easy, especially with Mike helping us. I even got financing completed in a short period of time and we drove off that night with our new 2021 Dodge Challenger. So THANKS MIKE HOFFMAN for the excellent sale support - you really made it all easy (10 stars for you)!!! More

They originally did not have what I was looking for but they called the next morning when a new vehicle I was looking for arrived. they called the next morning when a new vehicle I was looking for arrived. More

GREAT SERVICE AND TIMELY. GOT IN IN AND OUT IN HALF DAY. SERVICE DEPT PLEASANT. GOT IN IN AND OUT IN HALF DAY. SERVICE DEPT PLEASANT. More

Prompt, courteous, friendly, shared all the information about the service and results on all items. about the service and results on all items. More