AutoNation Dodge Ram Colorado Springs

Trustworthy hard working people looking out for you Normally when I walk into a dealership I feel like I've been slimed. Didn't feel that way here. No snakes in the grass, just freindly proffessional pe Normally when I walk into a dealership I feel like I've been slimed. Didn't feel that way here. No snakes in the grass, just freindly proffessional people wanting to help you find the car that works for you. Rob Berrera would have happily let us walk out if he couldn't get the pricing we wanted. Turns out he looked so hard for us that he found a returned 2013 Avenger that fit our price range. I felt respected and heard when I told him the monthly payment that we needed to be within. Now we have the first new car of our marriage. I would recommend anyone go in and ask for him. I know salespeople need to close the deal, but unlike other dealerships I have been in, this almost felt like home. Loving the new Avenger. Thanks Rob and team! More

Found the right Ram at the right price. Craig Kastner was very patient and got the keys to seven different pickups for me to inspect and compare. When it came time to make the deal, Craig a Craig Kastner was very patient and got the keys to seven different pickups for me to inspect and compare. When it came time to make the deal, Craig and Joel spun the wheel a couple times and came up with numbers that I can manage, and in the process gave me a good price on my 2005 Dakota. The Bighorn I got is far and away the nicest vehicle I have ever owned and I am trying to find reasonable excuses to drive it several times a day. I am a Dodge fan and am particularly excited about the Torqueflite 8 married to the 5.7 Hemi. A match made in heaven! Thank you. More

If at first you do not succeed I had a not so great experience with this service department at first. After expressing my dissatisfaction the service department supervisor Andy cal I had a not so great experience with this service department at first. After expressing my dissatisfaction the service department supervisor Andy called me personally to apologize and wanted to make things right. He listened to everything I had to say about the experience and about how I did not feel my car was fixed. He readmitted my vehicle, covered a rental car for me, and had all repairs done within a day but kept the car another day just to make sure things were actually taken care of himself and still covered the rental. My car was actually repaired this time and they had also detailed it for me. The return trip to this service department was much more pleasant than the first and I felt that the work had actually been done. The supervisor was extremely pleasant to speak with and had great customer service, very helpful and obliging. I feel much more comfortable going back to this department for service now because of the much better service I received :) So here is my first review of this service department: (If you are female don't bother taking your vehicle here to get service, you will just get looks like you do not know what you are talking about. Then they will make it seem like a rental car will be covered, have your car for nearly a week, then you go to get it come to find out that it was not covered. Not only that but the issue that I had shown a picture of the tire pressure sensor/ pounds, to the service guy to prove I did not just need to put air in my tire, and told him the exhaust was making a noise and described that noise to him. Well the tire pressure is when I got the "you are just a girl, you don't know what you're talking about, it just needs air" look, and then 2 days later my husband had to go in (because I could not get off of work and he was already off work) to show the technician what the exhaust was doing. meanwhile, the service guy tried calling the wrong phone number to contact my husband. another 2 days goes by and one phone call, we are told there is nothing wrong with the tires or sensors so they put air in them and put them back on. AND the technician had grind down my trailer hitch where the exhaust was hitting it AFTER they were told NOT to. I do not want my 2013 vehicle to be jerry rigged, the tech should have loosened the bolts and put the trailer hitch back 1/4 inch to elevate the problem, but no he didn't, instead he did what we told the service guy we did not want them to do and then the service acts like they did us a HUGE favor by doing the work for free. The experience was nothing but miscommunications between the service guy, the technician, and the customer. Terrible experience more than once, doesn't seem like they care about the quality of their work, or how a customer feels. Frustrating!) More

2005 Toyota Tacoma Kids came along and both Jason and rob joked with them and made the kids really enjoy the boredom of me buying a car. Thanks Kids came along and both Jason and rob joked with them and made the kids really enjoy the boredom of me buying a car. Thanks More

Very HONEST and KNOWLEGDABLE service from FRANKIE Our service we received at Colorado Springs Dodge from Frankie Lobato and his manager Joel was very EXCELLENT, KNOWLEDGABLE and HONEST when I purchas Our service we received at Colorado Springs Dodge from Frankie Lobato and his manager Joel was very EXCELLENT, KNOWLEDGABLE and HONEST when I purchased my new Challenger! More

Relaxed and Honest Buying Experience with Rob Barrera I found the truck with the options I wanted at Colorado Springs Dodge. The salesman Rob Barrera helped make the buying experience relaxed and comfort I found the truck with the options I wanted at Colorado Springs Dodge. The salesman Rob Barrera helped make the buying experience relaxed and comfortable. He was able to answer all my questions regarding the dealership, service shop, truck and warranty. I would not hesitate to purchase another vehicle from Rob at CO Springs Dodge. The building was well maintained and easy to get to. The family and I are lovin' our new ride. Thanks! More

How Car Dealerships Should Be! I was so excited the day I ordered my 2014 Dart... then a little more than a month later, life happened. I was not able to follow through with the pur I was so excited the day I ordered my 2014 Dart... then a little more than a month later, life happened. I was not able to follow through with the purchase of that Dart... it broke my heart. Not only was this dealership understanding and sympathetic about my predicament, mind you they have already received the Dart from the manufacture at this point, but they allowed me to back out of the dealer AND RETURNED MY DEPOSIT! Who does that? Colorado Springs Dodge does, that's who! I will praise this dealership to all my friends and family... and when I am able to purchase that dream car of mine, I WILL BE getting it from Colorado Springs Dodge! More

Great Buying Experience This was a great buying experience. I made them work for the deal and gave them a limited amount of time to make it happen and they did a great job p This was a great buying experience. I made them work for the deal and gave them a limited amount of time to make it happen and they did a great job pulling everything together. More

Honest Car Salesman !! If you want a no hassle car purchase then ask for Billy at Colorado Springs Dodge!! Hardworking, Honest, Knowledgeable ,Dilligent salesman who unders If you want a no hassle car purchase then ask for Billy at Colorado Springs Dodge!! Hardworking, Honest, Knowledgeable ,Dilligent salesman who understands your needs. More

Superb Experience This car buying experience couldn't have been better. I'm very pleased. I will definitely do business with this dealership again in the future. This car buying experience couldn't have been better. I'm very pleased. I will definitely do business with this dealership again in the future. More