Purchase was Ok, SERVICE DEPT IS THE WORST EVER!!!
Had a minor issue with 2014 Fiat at purchase, service dept. was horrible then and I have taken my car all the to Airpark in North Scottsdale the coupl
Had a minor issue with 2014 Fiat at purchase, service dept. was horrible then and I have taken my car all the to Airpark in North Scottsdale the couple times I've needed service, even though I live a quarter mile from Autonation. My transmission went totally out Oct 30th, while still under warranty. I let Chrysler Roadside assistance tow it to the nearest dealer, Autonation. BIG MISTAKE!!! They had it Monday, didn't say it was a total internal transmission failure until Thursday afternoon, kept says it was showing any codes. All the while I had no transportation. Finally let me have a rental Thursday evening saying they needed to "order" the replacement transmission, unbelievably it was SHIPPED and installed in less than a day, ready for pick-up Friday afternoon. When I picked it up, they had lost the tow hook cover for my bumper, and say that it was that way when they got it. I now have to order and pay to replace it or have a hole in my front bumper. Just terrible customer service. I will go the extra 20+ miles to Airpark, and NEVER use Autonation again.