AutoNation Ford Bradenton

Service is great, we have had no issue with what service we received, The service AI scheduling is incompetent and is making us want to go to another dealer. We have setup pickup and delivery every time an we received, The service AI scheduling is incompetent and is making us want to go to another dealer. We have setup pickup and delivery every time and if it not scheduled with a live person, they never pickup the vehicle. This is not a one time happening, I go every month for an oil change due to the excessive miles I put on my vehicle, and as of today this is the 5th time that they did not pick up the vehicle and since Daniel left the service manager position we get passed around and no one helps us. I have had it with scheduling, I do not have the time to be chasing others to do their job, I have my own crew of guys I have to monitor. More

I've been a customer of this dealership since 2010 and they are exceptional. The service department is great. I will continue to purchase my vehicles here. they are exceptional. The service department is great. I will continue to purchase my vehicles here. More

I always great service their staff is on the ball and keeps you informed. The work is done right the first time. keeps you informed. The work is done right the first time. More

Was totally dissatisfied with this visit to the dealership. If it hadn’t been for a service rep named Moses, I would not go back. dealership. If it hadn’t been for a service rep named Moses, I would not go back. More

Great service! Would highly recommend! Always top notch service every time I go in for a service. Would highly recommend! Always top notch service every time I go in for a service. More

Service was quick and efficient. All recalls and the Works Service were completed as requested. The Service Writer kept me informed of the process. All recalls and the Works Service were completed as requested. The Service Writer kept me informed of the process. More

Service Advisor Paul was very accommodating during the repair of my vehicle. My only issue was on pick up and drive away the engine light came on. I returned to the dealer and Paul was on it with his sc repair of my vehicle. My only issue was on pick up and drive away the engine light came on. I returned to the dealer and Paul was on it with his scanner and discovered an air flow sensor plug was not plugged into the air intake. Paul plugged it in and the engine light was corrected. He is very knowledgeable and knew what to look for. The lack of this being left unplugged by the technician does make me question the overall workmanship however the vehicle is running well now. Also, the condition of the driver’s side was left quite dirty on the carpet and mat along with greasy finger marks on the door handle. Theses things should be cleaned better before final delivery to a customer. I highly recommend Paul as a Service Advisor as he did everything to accommodate me to make sure the repair was to my satisfaction. Thanks Paul. More

Great service advisor, friendly, knowledgeable, kept me informed, fast service, highly recommend this place for service. informed, fast service, highly recommend this place for service. More

Great service with valet pickup and drop off as well. Service was done in only a few hours Service was done in only a few hours More

Shawn was very knowledgeable and detailed in addressing the issues. He explained everything in detail and has a very good temperament, the issues. He explained everything in detail and has a very good temperament, More