AutoNation Ford Bradenton

I initially went to Autoway Ford to trade my 2011 Chevy Malibu for a USED Ford Edge. Upon my arrival, I was immediately greeted at the door by Marc Kassel and The first thing I told him was that I was inte Malibu for a USED Ford Edge. Upon my arrival, I was immediately greeted at the door by Marc Kassel and The first thing I told him was that I was interested in a USED Ford Edge BUT wanted an appraisal done on my Malibu first before I went any further. Previous dealerships I had went to, didn't listen to me and Immediately tried to sell me something before even taking a second look at my trade-in. Marc didnt. He did exactly as I asked. To my surprise, Autoway Ford offered me significantly MORE on my CHEVROLET Malibu than even the local Chevy dealer where I purchased the car. So of course, I then wanted to check out the Edge's Autoway had. I told Marc what I wanted and within about 5 minutes, he had a whole list of Edge's that were exactly what I asked for. As we were walking back inside from looking at the USED Edge's, Marc stopped us for a moment at a NEW 2013 Edge and brought the price of the NEW Ford Edge to my attention, and then we moved on. He never pushed the NEW Edge on to me or anything, just simply gave it as a better option considering the low price. I was immediately interested in the New Edge and purchased it. Most dealerships try to push something onto you that you dont necessarily want or cant afford, But Marc didnt do this. IF you are looking for a new or used vehicle, Marc Kassel at Autoway Ford is who you should go see. I guarantee you wont be disappointed. My 2013 Ford Edge is by far the BEST vehicle Ive ever had. And I have it thanks to Marc Kassel. More

Marc was a pleasure to deal with, he explained everything we needed to know and also had us come back to help with additional questions. He followed up with us and was very professional. I would reccomend hi we needed to know and also had us come back to help with additional questions. He followed up with us and was very professional. I would reccomend him to anyone looking for a new Ford. More

Mark was very good to deal with. Mark followed up with all our concerns and questions If he did not know the answere to our question He found out for us Made several phone calls to make sure we were sati all our concerns and questions If he did not know the answere to our question He found out for us Made several phone calls to make sure we were satisfied with our jeep His customer service was outstanding We would highly recomend him to our friends to buy a car and the dealership was very clean and all of the employees we came in contact with were very friendly We want to say Thank You for all your Help Mark very much appreciated. More

I was shopping online for a used Mini Cooper. The Autoway Ford dealer 50 miles away seemed to have the perfect car for us. Zack Castillo answered my email inquiry quickly and after some negotiating about th Ford dealer 50 miles away seemed to have the perfect car for us. Zack Castillo answered my email inquiry quickly and after some negotiating about the price we drove down to see the car. He had the car ready for our inspection upon arrival. The car was everything he said it was. Within 2 hours we were on our way home with the new toy. It was a pleasure doing business with both Zack and the rest of the staff at Autoway Ford. More

I stopped in to look for a used SUV and Marc knew from what I was looking at on the lot that I would most likely love a 2006 Ford Expedition that was being delivered the next day! Marc's follow up was imp what I was looking at on the lot that I would most likely love a 2006 Ford Expedition that was being delivered the next day! Marc's follow up was impeccable and I really appreciated him keeping me up to date on everything that was happening, from the deliver all the way until the approval from the bank!! When my fiance needs a different vehicle I definitely will be back to get the best customer service and deal from Marc Kassel and his finance team @ AutoWay Ford of Bradenton! Thanks so much Marc!!! More

I recently was in the market for a new Fusion. I stopped in at AutoWay and spoke with Marc Kassel. He was very helpful, friendly, and very easy to work with. Between the first time I stopped in and the ti in at AutoWay and spoke with Marc Kassel. He was very helpful, friendly, and very easy to work with. Between the first time I stopped in and the time I went back to buy the car, I was quite busy, so we kept in touch by phone and email. His sales manager, Gary Hallows, was also knowledgable, friendly, and easy to work with, and was able to make the car affordable enough for me to purchase (I originally was going to buy a used Fusion) Heather Raney also was helpful, doing all of the paperwork, explaining everything, transferring the registration and title, etc. All 3 of them worked with me to get the transaction done in a timely manner, as I had to be on my way to a business appointment. This included doing paperwork, transferring the tag, even helping me transfer my personal belongings, detailing the car, etc. I'd definitely recommend the team at Auto Way Bradenton for anyone needing to buy a car. More

I approached Autoway Ford over the web after searching for a pre-owned vehicle on line. Zach Castillo answered my email and was very friendly and professional. I simply negotiated the trade-in and purhcas for a pre-owned vehicle on line. Zach Castillo answered my email and was very friendly and professional. I simply negotiated the trade-in and purhcase over the next two days and took deliver of my 2007 Mustang. I am very happy with the overall service, negotiations and delivery of my vehicle and would most definitely purchase from Autoway Ford of Bradenton again. More

We dreaded the new car buying experience until we met with Marc Kassel at Autoway of Bradenton. Hands down he was the best and most personable salesman we have ever encountered. The entire staff at Auto with Marc Kassel at Autoway of Bradenton. Hands down he was the best and most personable salesman we have ever encountered. The entire staff at Autoway of Bradenton contributed to a welcoming atmosphere. When we picked up our new car, it was perfect. Marc spent a lot of time explaining the new gadgetry. We now call him "Professor," because he explained everything so well. He really took an interest in his customers and he was excellent to deal with. More

Recommend Dealer and Zack great experience. Rick in finance was key in the result of the sale. Friendly ,attentive , knowledgeable, and reliable sums up my experience with the salesman Zack and Rick in finance was key in the result of the sale. Friendly ,attentive , knowledgeable, and reliable sums up my experience with the salesman Zack and Rick in finance. The receptionist was nice ,prompt and professional. More

I purchased a used ford f-150 with only 47,000 miles on it. It was riding rough and vibrating and shaking. I Brought it in for service. Was told the drive shaft was shot. They swiftly replaced the driv it. It was riding rough and vibrating and shaking. I Brought it in for service. Was told the drive shaft was shot. They swiftly replaced the drive shaft. They must not have driven the truck after the replacement because when I took it home, it was riding as rough as before. The service associate said it may be a bad tire, however, I had put new tires on in the prior week. Two days later, while on the highway, twice the check engine light was flashing and the truck was severely shaking worse than usual. I video taped this on my cell phone. The engine light flashed for a few minutes. At this point it is still driving like crap all the time. I told the service associate I was sure it was a misfire. I took the truck back to Autoway Service and was told there were no codes and the rocky vibration is just a normal characteristic of the truck. So I have a truck that gives me a headache to drive. Two days later, again on the highway, the truck started shaking and the check engine light flashing then went to steady orange. I drove straight back to the dealership. They promptly scanned and advised that the codes revealed a fault in the # 7 spark plug and coil pack. They replaced the spark plug and coil promptly the next morning. I was happy to hear that they were not charging me for the work done as I had been there so many times. I would have been happier to pay if the truck was actually fixed. Upon further investigation, I find out this is the 4th spark plug and 3rd coil pack replaced by this dealership on this truck. I then inquired, if 4 out of the 8 plugs have gone bad, wouldn't that suggest that the other 4 need to be replaced and/or there is an underlying problem causing the plugs to fault. I was blown off and assured the problem was resolved. Well, there is some improvement, the truck still rides rough and appears to be jerking/hicupping as I am driving, which means the other spark plugs need to be replaced as well. So, now I guess I will take it somewhere else to get the rest of the work done and be inconvenienced yet again. More