AutoNation Ford Bradenton

I visited for a simple repair of a recall regarding a parking brake issue. I was told that it would take about an hour and a half so I came back 3 hours later. No work had been done on my vehicle due to parking brake issue. I was told that it would take about an hour and a half so I came back 3 hours later. No work had been done on my vehicle due to what appear to be an internal issue. I waited for another 45 minutes for my vehicle to be prepared for me. The technician acknowledged his error and was very cordial about it offering me some compensation. I am not upset but I think the service was poor More

I bought my car from AutoNation and had a great experience. Now that my 5 free oil changes have been used, I'll be looking for a new place to service my car. Every time I had an appt., there was an experience. Now that my 5 free oil changes have been used, I'll be looking for a new place to service my car. Every time I had an appt., there was an issue. Either they couldn't find my name in their appointments, they didn't have the part (even though I scheduled weeks in advance and they knew what was needed) or it took hours. My last appt for an OIL CHANGE - I was there for 2-1/2 hours!!! The staff is nice but some serious management or organization is needed! I wont be taking a half day off work for an oil change again... More

Was busy but I quickly was processed and actually done earlier than expected. Nice to be back on the road early earlier than expected. Nice to be back on the road early More

This was the best car buying experience I have ever had. Everyone was so easy to work with. Everyone was so easy to work with. More

Fair prices and good turn around time. I have had my 2004 f350 6.0 in this shop a couple of times over the years and when I need parts I tend to go with genuine ford parts especially when I have had my 2004 f350 6.0 in this shop a couple of times over the years and when I need parts I tend to go with genuine ford parts especially when it is hard to reach like glow plugs or an oil cooler. Recently I got the wiring harnesses glow plugs and module but the wiring harness was too short. They were able to not only match after market prices but also swapped out the harnesses without a hassle. Also when I needed a front end alignment they were able to squeeze me in when the service center opened for the day so I could leave town on time. The only thing keeping them from getting 5 start was the fact they had Fox fake news going in the waiting room and some of the service techs at the counter were spewing anti Biden propaganda. Trucks are not political, and I really do. It need this crap in a place I do business More

Good communications throughout many delays getting new Bronco. Finally searched to find an alternative car to meet my deadline before I had to leave the state ((FL). Then the new car needed a repair and Bronco. Finally searched to find an alternative car to meet my deadline before I had to leave the state ((FL). Then the new car needed a repair and they had to order new parts. Work was done before I received the car. Salesman and sales manager worked together to get it done in time. They kept me informed , which I appreciated. Gave me their personal cell numbers and offered to pick me up at home when it was time to take delivery of the car finally. More

The service Rep was great and the time involved was relatively short..! An excellent dearlership to do business with..! relatively short..! An excellent dearlership to do business with..! More

First time at this dealership and was impressed with the organization. Very happy with the service organization. Very happy with the service More

Excellent service. Both Expedient and thorough. Good communication. Discounts helpful. Will return to this dealership for future services on my Maverick. Both Expedient and thorough. Good communication. Discounts helpful. Will return to this dealership for future services on my Maverick. More

The service rep was very helpful and knowledgeable. I didn’t need to listen to another rep expressing his political views. I had to leave the waiting area I didn’t need to listen to another rep expressing his political views. I had to leave the waiting area More