
AutoNation Ford Bradenton
Bradenton, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had an appointment so that helped. I was greeted and greeter found my appointment notified my service specialist. So that helped I was done in under 2 and half hours. And I was back ho I was greeted and greeter found my appointment notified my service specialist. So that helped I was done in under 2 and half hours. And I was back home More
Firmly scheduled service appointment ahead of my arrival. Absolutely no acknowledgement of my arrival on site, and no posted indication telling me where to check 😢 in. Seeming complete abandonment by credib Absolutely no acknowledgement of my arrival on site, and no posted indication telling me where to check 😢 in. Seeming complete abandonment by credible Ford Motor service employees here. Upon my confused unassisted entry into unmarked customer (?) Service center, I witness 3 apparent mail service attendants. Not a one even grants so much as eye contact. After long wait, I catch one's attention and process my service appointment, and am firmly assured that I will be completed within 1 1/2 hrs. After 1:20 hrs, I return to inquire how my Ford Edge is doing, an I am belatedly informed that my car is still 😑 sitting in your parking lot, and hasn't even made it inside yet. Due to my tight schedule, otherwise, I am force to reschedule for another morning, totally wasting time of the one I've just dedicated for service at this seeming indifferent Ford Dealership. More
Once I got the appointment made, it was very easy. The staff was wonderful and very helpful. My problem was making the appointment. I received several emails letting me know that it was time for me The staff was wonderful and very helpful. My problem was making the appointment. I received several emails letting me know that it was time for me to bring my car in; however, I had a terrible problem trying to make my appointment. At first I tried online by clicking the link in the email. One of the links stated that it no longer works. Then I tried calling. The operator answered and transferred me to the Service Department, where it just kept ringing until it went back to the operator. She transferred me back and it happened again. The next time the operator transferred me into a Service Advisory’s voicemail, which stated it was best to send him a text message and he gave his phone number to text. However, he only gave his phone. number once and said it quite quickly. If they are going to give a phone number it should be stated twice and said slowly and clearly. Needless to say, I gave up on making my appointment over the phone. I was going to try once again online. I finally got a link where I had to answer several questions. I could only get so far on the questionnaire and it was like I could get down to the bottom of the screen to go to the next. Because I read all of my emails on my phone, that was what I was using to try and make my appointment. My son told me to try and make it on my IPad. That was when I finally was able to do it online. My suggestion is that you try to make something that can be used on the smartphone to make the appointment. It was very frustrating and I almost gave up, which means I would have gone somewhere else. Again, once I arrived for my appointment, the staff was very efficient and friendly. More
The sales person did not mention a $899 "dealer service fee" at any time prior to presenting the final paperwork. I noticed it and brought it to his attention. He did not bring it to mine. He said it wa fee" at any time prior to presenting the final paperwork. I noticed it and brought it to his attention. He did not bring it to mine. He said it was not negotiable. More
Salesman Mark is honest, professional, knowledgeable and very caring. He was a pleasure to work with and went out of his way to accommodate us. Manager Peter was extremely helpful giving us a very positive very caring. He was a pleasure to work with and went out of his way to accommodate us. Manager Peter was extremely helpful giving us a very positive experience. Be sure and ask for Mark! More
I was in a panic as I was under pressure to find a new car after mine was totaled. I sent a few questions to the online option on AutoNation Ford Bradenton. Eddie contacted me and within a few hours, he c car after mine was totaled. I sent a few questions to the online option on AutoNation Ford Bradenton. Eddie contacted me and within a few hours, he called to tell me he had the vehicle I wanted in transit ! Working with the Team at AutoNation Ford was a easy and a painless experience. I appreciate Dave's help and also Matt ( who gladly took all my money lol ) Thank You ! Kim Hostetter "Ford driver for life" Palmetto,Fl More
Horrible place to do business with. They only care about the monthly quota's. The last mechanic left a tool underneath the hood on my engine and it hit my fan while I was driving. They only care about the monthly quota's. The last mechanic left a tool underneath the hood on my engine and it hit my fan while I was driving. More