AutoNation Ford Bradenton

Great customer service experience. Add lol went smooth and quickly! Always a pleasure to work with. Add lol went smooth and quickly! Always a pleasure to work with. More

John Bixby was easy to work with, very knowledgeable and fast response time! When we arrived he walked out of the showroom to greet us, immediately walked us to the Expedition we were interested in and ans fast response time! When we arrived he walked out of the showroom to greet us, immediately walked us to the Expedition we were interested in and answered all our questions. A very pleasant experience. More

I had oil change and asked to evaluate my brakes. In by 10 and out by 11. I was met right away, things went smoothly. Things were well explained (brakes) detailed. In by 10 and out by 11. I was met right away, things went smoothly. Things were well explained (brakes) detailed. More

Go see Daylan, He's the best! ! Very courteous and will meet all your needs and expectations! AUTONATION BRADENTON!!! ! Very courteous and will meet all your needs and expectations! AUTONATION BRADENTON!!! More

Great service. Service advisor (Andrew) does an outstanding job ! Work completed on time and as requested. Service advisor (Andrew) does an outstanding job ! Work completed on time and as requested. More

Terrible experience again. Scheduled an appointment, dropped off early. Didn't hear anything all day, after 3 calls to inquire about status. Got a ride after work at 5:30, and Scheduled an appointment, dropped off early. Didn't hear anything all day, after 3 calls to inquire about status. Got a ride after work at 5:30, and they were shocked I was there to pick up my car. They hadn't even looked at it, and didn't bother to let me know. Will not go back. First time- had a problem with what I was told when appointment was scheduled and when I dropped off. Multiple people inconvenienced, and no resolution, and problem still not fixed. More

My service advisor Andrew was professional courteous and knowledgeable. He did exactly what he said he would do and contacted me when the service work was completed knowledgeable. He did exactly what he said he would do and contacted me when the service work was completed More

I went for a oil change(full synthetic) on my F-150. I arrived at 10h05 and the service adviser open the work order at 10h08. I got my truck back at 12h03. It’s a long time for a oil change especiall I arrived at 10h05 and the service adviser open the work order at 10h08. I got my truck back at 12h03. It’s a long time for a oil change especially when a had a appointements. Without asking anything the service adviser told me that I wait too long and didn’t charge me a penny for the work. I was stunned I am a happy camper. Thanks to Auto Nation Ford More

Andrew was nice. I’ve no complaint about the staff in the service department. It would be nice to not have to wait 2 hours for an oil change. I had an appointment sch I’ve no complaint about the staff in the service department. It would be nice to not have to wait 2 hours for an oil change. I had an appointment scheduled and had to wait 2 hours. This is the sec time this has happened so I imagine this is a normal wait time at this dealership. More

Appt made 1 week in advance for Tuesday morning at 7:30. Car was not looked at until Friday morning. At noon said go ahead with work, car not worked on until Saturday. Said the car was in the "queue". N Car was not looked at until Friday morning. At noon said go ahead with work, car not worked on until Saturday. Said the car was in the "queue". Not enough help is not an excuse for over booking appointments!! Also, car door has same problem as recall. Car was recalled but numbers on the parts on the door do not match the recall even though the door has the recall problem so Autonation closed the recall on the car. Car first in Dec 2020. In 6 months later still refuse to fix the door or call ford. This time at the service visit they told me to call Ford. I did who referred me to the federal Vehicle Safety Complaint line. Filed report. VSC line then asked me to call the Federal Trade Commission and file a complaint since Ford refused to help. All this over a $200 fix when I have been bringing my car there for years and just bought 4 new tires there in June and they told me that the door is definitely the same problem as the recall. Do have to say, the service rep Brandon was great with communication. If it weren't for him I'd probably be there yelling. As far as the sanitize question - my car had plastic, dirty papers and a dirty rag left in it. More