AutoNation Ford Bradenton

Appt made 1 week in advance for Tuesday morning at 7:30. Car was not looked at until Friday morning. At noon said go ahead with work, car not worked on until Saturday. Said the car was in the "queue". N Car was not looked at until Friday morning. At noon said go ahead with work, car not worked on until Saturday. Said the car was in the "queue". Not enough help is not an excuse for over booking appointments!! Also, car door has same problem as recall. Car was recalled but numbers on the parts on the door do not match the recall even though the door has the recall problem so Autonation closed the recall on the car. Car first in Dec 2020. In 6 months later still refuse to fix the door or call ford. This time at the service visit they told me to call Ford. I did who referred me to the federal Vehicle Safety Complaint line. Filed report. VSC line then asked me to call the Federal Trade Commission and file a complaint since Ford refused to help. All this over a $200 fix when I have been bringing my car there for years and just bought 4 new tires there in June and they told me that the door is definitely the same problem as the recall. Do have to say, the service rep Brandon was great with communication. If it weren't for him I'd probably be there yelling. As far as the sanitize question - my car had plastic, dirty papers and a dirty rag left in it. More

Very good service, kind and knowledgeable workers, made me very comfortable. Thank you kindly. I would certainly recommend servicing your vehicle here me very comfortable. Thank you kindly. I would certainly recommend servicing your vehicle here More

Always there to take care of you. Very friendly and helpful. Workmanship is always excellent. Very friendly and helpful. Workmanship is always excellent. More

Went in for oil change and they found that the rear shocks were bad. They were replaced quickly and I was on my way. shocks were bad. They were replaced quickly and I was on my way. More

I'm happy with this Ford dealership. I think they treat their customers best out of the ones in the area. Everyone I have done business with has been very helpful. I think they treat their customers best out of the ones in the area. Everyone I have done business with has been very helpful. More

The easiest & least stressful car buying experience in my entire adult life!! (I will be 50 next week!) One reason I've disliked the car buying process is the length of time you spend sitting around the deal entire adult life!! (I will be 50 next week!) One reason I've disliked the car buying process is the length of time you spend sitting around the dealership while they run your credit, assess your trade in, etc. Daylan Winningham simplified the entire process & we were able to get most of the paperwork done via email. I simply showed up to sign the contracts & pick up my vehicle! If you're looking to buy a vehicle go see Daylan, his specialty is internet sales & he excels in it! Thank you so much!! More

The assistant and the support was amazing . It was really helpful for us. We really happy to be back again Thank you Brandon for your help yesterday We appreciate your comprehension It was really helpful for us. We really happy to be back again Thank you Brandon for your help yesterday We appreciate your comprehension More

Friendly expert service and very polite helpful people. Our appointment for an oil change was immediately honored Our appointment for an oil change was immediately honored More

Very courteous and friendly. Took my car in at scheduled time of appointment. Waiting area was clean and bathrooms. Took my car in at scheduled time of appointment. Waiting area was clean and bathrooms. More

Im very happy it was great service fast and friendly was worried about going to the dealership to get a car but Mr Jackson went above and beyond to get me exactly what I wanted and was willing to go further worried about going to the dealership to get a car but Mr Jackson went above and beyond to get me exactly what I wanted and was willing to go further if need be I will definitely make them my first choice when the time comes for a new car again. More