AutoNation Ford Burleson

I took my 2018 F150 in for service and was placed with Douglas. He went above and beyond to help me. The biggest problem I had was not with the service dept but with the warranty company I had and Douglas Douglas. He went above and beyond to help me. The biggest problem I had was not with the service dept but with the warranty company I had and Douglas diligently worked with them and kept me constantly in the loop. He called me numerous times to give me updates on what was happening with my truck. I've never had a service advisor do for me as much as Douglas did. He will definitely be the one I call upon should any more issues come up with my truck. More

The Service Writer, Kip was Great as Usual and kept me updated! Always a Pleasure! updated! Always a Pleasure! More

Made an APPT via the FordPass App for my 20k mile service plan, I scheduled the service for a Saturday. I dropped off my F350 at 0900 on Saturday and by noon the service had been completed. I had the chanc plan, I scheduled the service for a Saturday. I dropped off my F350 at 0900 on Saturday and by noon the service had been completed. I had the chance to pickup my truck that day but for personal reasons I picked it up Monday morning. What great service... Couldn't have asked for a better Service Center!!! Bravo Zulu!!! Richard USN Vet More

My service advisor and my service technician went out their my way to accommodate my schedule. I drove from Denton to Burleson just to go to this dealership because they are awesome. Cary the service tec their my way to accommodate my schedule. I drove from Denton to Burleson just to go to this dealership because they are awesome. Cary the service technician did an outstanding job and was quick while I waited for service. Thanks for putting your customers 1st. I appreciate your honesty, your flexibility and your integrity. You did exactly what you said you would to. I am a repeat customer for life! Respectfully, Scotty Reed 940-465-8376 More

Their communication skills are lacking. Also it took 2 and a half days to get a tire in for a 2022 Explorer. I get supply shortages but it really shouldn't take that long. I had to drive on Also it took 2 and a half days to get a tire in for a 2022 Explorer. I get supply shortages but it really shouldn't take that long. I had to drive on a donut for 3 days. More

Quick excellent service. Brought my car in with tire issues. Advisor promptly looked at it and found a solution to get me back on the road. Brought my car in with tire issues. Advisor promptly looked at it and found a solution to get me back on the road. More

I had a problem with my AC electrical power up fan, Matt took it in for service and got it back to doing what its suppose to do, especially in the 100+ weather we have been having. Thank you Matt and Burle took it in for service and got it back to doing what its suppose to do, especially in the 100+ weather we have been having. Thank you Matt and Burleson Ford. More

Melvin was very helpful. Make sure to ask for him if your needing assistance with your next vehicle purchase. We are very thankful to the people that recommended him to us. Y Make sure to ask for him if your needing assistance with your next vehicle purchase. We are very thankful to the people that recommended him to us. You won’t be disappointed. More

I had an issue with my AC mechanic Mike personally committed to me. AWESOME Service committed to me. AWESOME Service More

I had a recall, thank you Kipp Morris for your professional and friendly experience. My car was done in one day. professional and friendly experience. My car was done in one day. More