AutoNation Ford Burleson - Service Center

I had an appointment for oil change & tire rotation. When I got there I was told it would take at least 2 hours. If I have an appointment I shouldn't have to wait 2 hours. When I got there I was told it would take at least 2 hours. If I have an appointment I shouldn't have to wait 2 hours. More

Matt Masters in service is so awesome. Any time I need anything whether it’s maintenance or a major service. He gets me taken care of. I’ve never had such a great experience every single t Any time I need anything whether it’s maintenance or a major service. He gets me taken care of. I’ve never had such a great experience every single time I’ve taken my vehicle into service until now! More

I've been doing business at this dealership for the last 16 years and I've never had a bad experience, they always been polite and courtesy, they've always gotten my trucks out when they said they would be 16 years and I've never had a bad experience, they always been polite and courtesy, they've always gotten my trucks out when they said they would be ready. More

Service Department was Very Short Handed. They Did a Great Job, Considering. I Will go Back. They Did a Great Job, Considering. I Will go Back. More

We own several Ford pick ups and like the product. We will continue to purchase Ford vehicles. We will continue to purchase Ford vehicles. More

Everyone I’ve met has been courteous, professional, and more helpful than I ever expected. From looking for a new truck to having to replace a totaled car to getting a service done, they’ve been there for more helpful than I ever expected. From looking for a new truck to having to replace a totaled car to getting a service done, they’ve been there for us through it all. More

To change my oil tire rotation it took almost 5 hours and I was there over 30 minutes early for my appointment I was there over 30 minutes early for my appointment More

to the point: double confirmed service appt. for 8:30am. car sitting in lot at 10:15am. i was told :there only two techs. doing services. (is this somehow my problem) i was told that it would ta for 8:30am. car sitting in lot at 10:15am. i was told :there only two techs. doing services. (is this somehow my problem) i was told that it would take two more hours before they got the car into the service bay. service writer was pleasant and apologetic and said he even moved me past his clients in the que. simply put if you run a business and commit to an appt. do not give excuses for your inability to honor the commitments YOU made. went to Hooks Lincoln, it is a new facility and very nice, free snacks and water, multiple waiting areas, go there! More

Matt Masters who is the service manager is 100% for the customer. Honest and quick work. Thanks! customer. Honest and quick work. Thanks! More

I didn't have an appointment but they still got me in and Changed My Oil. Thank You so much. Awesome Changed My Oil. Thank You so much. Awesome More